Whole Health Weight Loss Institute

Very poor customer service and patient follow up and care. After initial consult, surgery date was set. Payment was supposed to be done over the phone and without any prior notice the surgery date was cancelled and patient was notified 4 days before the date! Initially there was an issue with the payment due to the large amount and after going back and forth with them to try again, we offered writing a check or paying in cash and no one followed up. We contacted multiple times to confirm if payment went through or not and no on followed up. Surgery was cancelled and we only knew cause we kept on calling numerous times to confirm payment and surgery date as the date was getting closer. Professional healthcare provider but the customer service and follow up is very poor and unreliable or communicative towards patients!
Jul 9th, 2023

Mar 30th, 2023

Listen, I have been going here for almost 2 years. I haven't had my surgery yet but that isn't anyone's fault. I had some other medical problems to take care of first. They have only received 3 stars from me because , in my opinion, there are major issues with his office staff. I can't get anyone to answer the phone or call me back. EVER
Feb 23rd, 2023

Dr. Scott is very friendly and very patient. My consultation was fast and smooth and he answered all my questions. I went ahead and did the bodytite on my abs and the aftercare wasnt painful for me. I felt like I did an ab workout and did not need the pain meds. Im currently wearing a faja he supplied to keep everything tight, and I was able to go back to work 2 days after procedure. I will be continuing my services with Dr. Scott.
Jan 14th, 2023

I cant say enough about WHWL institute! Dr. Perryman is absolutely amazing! From the initial consultation- he made me feel comfortable with my decision to move forward with weight loss surgery. Im an African-American woman, and a lot of the issues we deal with within the healthcare industry- is not having a physician that truly listens/cares about our concerns. So, being able to walk in a room and see someone that looks like me, was truly comforting. But, the great thing is Dr. Perryman is this way with ALL of his patients. He truly wants to see you succeed in your weight loss journey, and is adamant on giving you the tools to do so. Hes detailed, meticulous and and does not play when it comes to this weight loss thing! Lol His staff is absolutely amazing (I love Emily!) and super attentive to all of your needs. Im always able to reach someone, if I have any questions or concerns. Dr. Perryman has made himself available to each and every patient, 24/7 (he gives you his number to text/call day or night, if you have any questions/concerns/issues). Like, who does that?! lol This surgery has absolutely changed my life for the better, and I am blessed to be able to say I couldnt have done it without the WHWL team! I was sleeved 7/22/21 and I am 110lbs down since surgery (yayyyyy me :) If you are considering Whole Health Weight Loss Institute- JUST DO IT! Theyre absolutely amazing!
Oct 9th, 2022