Jacks Monterey

It's always a hopeful sign when vegan (V) and gluten free (GF) are clearly identified. That's the reason I chose Jacks at the Portola Hotel in Old Monterey. There were more than one item I can order. We selected a salad, The Sesame Ginger Bowl without the hoisin sauce, a side of fried tofu for protein, and the Turkey Pot Pie. Both items were delicious. The server forgot about the fried tofu, but when it finally came, it was oil soaked and not very enjoyable. The salad was enjoyable. The Turkey Pot Pie came with a spoon because it was kind of soupy inside, but enough turkey and very delicious. The hotel interior was nicely designed by the ambience at our table was not as nice because it felt like a low end sports bar. If we came back to Monterey or Pacific Grove again, we would definitely dine here.
Mar 26th, 2024

Hostess didn't say hi, she saw us and she was on the phone trying to sokve a hotel issue Server took too long to take my order, he only checked once to see how we were doing, I consider myself a regular customer but this time I was very disappointed,
Mar 7th, 2024

our server, jesus, was very welcoming and patient with us as we took a decent amount of time to figure out what we wanted to eat and drink. he was very kind when we asked to switch our drinks for another and was very quick with our order. he left us satisfied and with a smile. thank you :)
Mar 1st, 2024

Nice place conveniently close to the hotel/conference I'm attending. Atmosphere is very welcoming, calm and classy but still casual. The bar area has TVs, a sitting area with a very fire place to enjoy some chats and eats/drinks. The atrium area gives you an outdoor feel while being indoors. They had a good selection of spirits and beer on tap as well as a fun looking cocktail list. I enjoyed the salmon plate, good all around taste, very satisfying. They otherwise had a wide variety of appetizers, salads, meat plates, pizzas and desserts.
Feb 25th, 2024

Jan 31st, 2024