Union Bank

Unless you want your checks floated for weeks until they "clear," DO NOT open an account with this bank! After repeated complaints, since my employees needed to be paid, they closed the account, which had been open for less than 3 weeks. Complete waste of time, and a possible scam to boot.
Nov 19th, 2022

I can't believe I'm reviewing a bank branch. But I just walked out reminded of why, even though I've moved my business to San Rafael, I drive down here whenever I need a service that requires me to enter the bank. They are genuinely gracious here and while staying entirely professional, manage to make it feel more like a visit than a chore when you come do your banking. I'm friendly. But it's not only me. I just watched them treat another woman who came in the same way. The branch on Miller Ave. in Mill Valley is also very pleasant. San Rafael branch should take lessons. Not that they're rude. But there's zero warmth. Very grateful for people who make chores something to look forward to doing.
Sep 27th, 2016

I am outraged that Union banks are now closed on Saturdays. These new hours are a slap in the face for people who work for a living. I was trying to open an account for my daughter but now cannot do so because they have closed all the banks in my area on Saturdays and I do not get home during the week until way after the bank is closed. I may look elsewhere for a bank that cares about convenience for its customers.
Aug 26th, 2016

May 30th, 2016

These guys are always on top of things... Very friendly and willing to make that extra effort for customers.... They've got great hours and open on weekends.
Nov 18th, 2014