O'Reilly Auto Parts

Jan 16th, 2024

Always friendly and always ready to help in any way they can regardless of it's with information parts or testing something on your vehicle they have your back. Thanks Merced O'Reilly Auto Parts!
Jan 14th, 2024

Jan 7th, 2024

Good customer service always find parts needed
Nov 23rd, 2023

We have a commercial account, we are regular customers. We never have an issue buying parts with our account and we have no issue providing verification. A few nights ago i felt completely targeted and labeled by a new hire employee named "Mario". Maria automatically had an annoyed face as i asked foe the parts i needed questioning me over and over in a derrogatory manner what kind of association i had for this acclunt, mind you i provided the address and phone number associated with the account. He proceeded to interrupt me as i was explaining what kind of part i needed and how this was my account. Maybe if i would of been in a suit and tie, but this is a parts store. I came in dirty and tired, and it just so happened that his deameaner had a real effect on the rest of my day as this was the last thing id expect from a buisness i give my money to on a daily basis. I rrally preffer and refer everyone to oreillys rather than autozone. Perhaps they are having staffing issues and were in a hurry when they hired this guy named "Mario"which wouldnt give me his last name after i questioned him as a method of defense against his offensive acusations. I will travel the extra 10 mile to the other location, if ypur reading this you should too as the other oreylly location seems more knowledgable and way more friendly. What a disapointed you are Mario.
Feb 17th, 2024