Paul’s Lawn & Landscape

Always very responsive to any needs we had. Will do any extra work needed and the staff are very friendly and helpful.
May 1st, 2021

When we first moved to Crystal Falls Grand Mesa we tried several lawn services before being introduced to Paul and his team. After using them for the last 12-15 months I can report we have been very pleased with the service his team provides. It has been very affordable as well as work well done. There have been several times where I have asked for a little extra with our back “wild” area and they have taken care of it. I’m also pretty picky about the little details and they have always been receptive to my asks. The office staff had a short period of lapse in good customer service but have come back strong! I would highly recommend Paul’s Lawn and Landscape.
Sep 30th, 2020

Pauls has been taking care of our property for months now. They are thorough and easy and to communicate with. We have lots of new trees and ornamentals and they are always careful with them. Our lawn looks better than it's ever looked.
Sep 1st, 2020

I've previously written a 5 star review for this company (May 2018) after they installed new sod in our front and backyard, replaced the irrigation system and had a fence put in. All in all, it was over $10k worth of work and it was done exceptionally well. After the work was done, we used the landscaping services every few months to clean up the edges of the yard (in addition to our weekly mowing we do ourselves). We have always paid the standard $45 per visit and were happy with the service provided. One month ago we scheduled this same service and I was told that the new price was "$45 per man hour, including 3 workers". I took that to mean I would be charged per hour now instead of the flat fee for the visit. Well imagine my shock when our card was charged $170!!!!! For lawn mowing, edging and mowing the dirt areas close to the ground. The same exact service we have been getting for the past 18 months! In fact the service this past visit was well below the standards of previous visits. I have spoken with numerous office staff regarding the ridiculousness of this price. They said that the price is now $45 per MAN per HOUR! The yard people were here for 1 hour and 15 mins. It took so long because they first blew all the leaves into the grass, mulching them in and turning our yard completely brown. We are selling our house need it to look perfect so I had to ask them to please rake it all off the lawn. This resulted in an extra 30 mins of work. Besides that mess, WHO PAYS $170 to have their lawn mowed?!?!?!?!?! Our yard is not even a large yard by any stretch. After fighting them on this for the past 2 weeks, I received a refund of 20% ($30). I am so deeply disappointed in this company for rearranging words in their pricing in order to charge 4 TIMES the amount as before. It is such a shame they have resorted to doing business this way. I will never use this company or recommend them to any of my friends or neighbors again.
Aug 31st, 2020

I have been a customer for Paul's Lawn & Landscape for over 2 years. I started with just basic services (mowing, edging and trimming) that I found to be very affordable especially considering the quality of service. In a conversation I had with the operations manager one day I was informed of other services that I had not realized they offer. Since that conversation they now not only do my lawn, they have installed LED landscape lighting in front and backyard, planted several shrubs and plants as well as take care of all mulch/rock maintenance as needed. I have found them very responsive, courteous and professional both in the office and from the crews working at my house. As some reviewers noted regarding the office and other staffing issues in early 2019, I too saw issues. However, I honestly don't believe there was a contractor in the Austin area who didn't have issues due to the growth and demand. I can say that after a bumpy few months all is back to normal and we are very, very happy customers!
Aug 26th, 2020