Cuesta Medical Group

I loved PA Elfie and Dr. Day. The staff is sweet, got me an appointment in 25 minutes from my call!!! Seriously!! No wait, right on in. They are both very caring, considerate, sensible doctors. I loved them both and am so happy to have found this practice.
Aug 15th, 2014

Apr 23rd, 2010

Very disappointed in the lack of empathy and professionalism of this group.I was trying to establish myself as a new patient with Dr. Richard Day. I was going through a very difficult time in my life and missed two appointments. I called after missing each the same day and profusely apologized, told them I would pay the missed appt fee, and explained what had happened and why. Extremely unfriendly and told me they would check to see if Dr. Day would accept me and call me back the next day but did not follow up. When I proactively followed up and again apologized, was just told a flat out no. Yes, I missed two appointments and realize that the doctor's time is valuable but I did try to take responsibility for them and would think they would be a little more understanding, given my situation. But they could care less and were just cold and unfriendly. Thanks Cuesta Medical Group for treating me so poorly and making me feel like I don't matter with your callous attitude.
Oct 4th, 2015