Shinola LA The Grove Store

Went into the store with my family and girlfriend, I have been in there before a purchased a monogrammed notebook. This time was much different, we went to look at the watches on display and my mom picked one up and held it to my wrist. Next thing you know an employee walked over and looked over our shoulder and asked us if we needed help, we politely declined because we were just browsing, he instantly walked right to where we picked up the watch, very close to us and made sure to put it back the way it was. We continued to look around the store and he watched us like we were going to take something. It was very rude and eventually pushed us out of the store in the way. Little did he know we were actually going to purchase a watch but after that it was very hard to even consider it. If you have ever walked into a high price store and been treated like you don’t belong there then you will understand this. It was quite insulting and we will not be returning to this store unfortunately. Thank you unnamed employee.
Sep 13th, 2020

This location is closed.
Jan 27th, 2020

Sep 7th, 2019

Just walked out of Shinola and there were approximately 8 associates in the store not helping anyone and not one greeted me. Nor the gentleman that walked in after me. What happened to service or a simple hello?
Jul 2nd, 2019

May 28th, 2019