LAX Terminal #7

Los Angeles airport is an amazing facility! All the people that complain really don't appreciate all the hard work that has gone into making LAX the airport that it is today! 5 years ago this place was a nightmare and although it still can be due to traffic, inside everything is amazing! Inside of LAX they seem to have a system for everything and although it might look chaotic, it just works! Blessed to have this place as a home airport!
Mar 24th, 2022

Mar 12th, 2022

Feb 20th, 2022

Jan 17th, 2022

Ok, let me start with the positives and praise all of the amazing United representatives that helped us during these covid times and thwn Ill write a little about the only negative that happened. To start, I want to say thank you super much to the following United workers who tirelessly helped us and other during New Years day. Nickerson Kimiko, Lisa Fajardo, and I believe Nancy Luu were the first to help us during the confusion that happened. Even with the absolute chaos that was unfolding that day, they were all very professional and helped us with our issues almost like the issue had happened to them as well! When we got done trying to fix the issues, they said their goodbyes and were almost always swept right into the next issue that was going on. I'd also like to shout out and thank La Jeanne S. for helping us out this morning as well, she also made it her dedication to help us to the best of her ability. I had laughed at the end because something went wrong and she apologized after helping our team get through the process, I could not believe after doing all that she still apologized because I was not upset at all! United, these team members rocked it yesterday and today and treated us like family, way to go!! The only negative was we were told we needed to get covid tested when we did not have to. We missed our flight because of the issue but United took care of everything in the end and still made it work.
Dec 23rd, 2021