iPhone iPhix
-
5907 Melrose Ave
Los Angeles, CA 90038 - (323) 621-3680
Hours
Chamber Rating
-
Zay
SCAM! Do not go here! They charged me for a screen repair and came to find out they lied and never changed my screen. Charged me full price to reconnect my ribbon cable. Went back again, found out all of this and the best they could do was give me a half price repair. 6 days later, it blacked out on me. TERRIBLE BUSINESS, time to find a new career!
Sep 30th, 2018 -
Jo R
Completely smashed my phone screen and camera. A friend sent me to iphix. They were so nice and fixed the phone back to brand new in 15 minutes! Very professional and a great price for the repair. Highly recommend these guys. Very happy.
Jan 5th, 2018 -
Shervin Kayvon
Erick was very knowledgeable and helpful! He gave me a wide selection of options. I highly recommend him!
Nov 19th, 2017 -
Patrick Joest
Quick and friendly service!
Aug 8th, 2017 -
Robert Ruby
He actually BROKE my phone and then refused to fix it! I’ve never felt the need to post a negative review about a business before. But the experience here has actually caused a big inconvenience for me. Furthermore I’m a freelancer myself so I understand that you have to take ownership of your mistakes. The summarized version is I came to him with a mostly working camera on my iPhone 7 and left with a totally non functional one. The situation is a little complex so let me lay out the details. My rear camera had a really minor issue- a few light spots in the image. I actually just thought the lens was dirty and was hoping he could clean it. I’ve attached a photo I took with the phone before giving it to him so you can see the spots yourself. He told me that most of the spots were caused by a defective lens and that there also might be a motherboard issue. The lens would be $65 to fix and the motherboard would be over $100 if it was an issue. He offered to fit a new lens and see if that fixed the issue. If I decided to keep it, he would charge, and if not, he would put back the old part free of charge. He tried and the issue was mostly better. But apparently the motherboard issue was there still, and might get worse over time. There were still 1-2 light spots on the image. I told him it wasn’t worth all these repairs because the camera already functioned well enough for me, and the repairs would start approaching the cost of a used phone. So he put the old lens back on and didn’t charge. I didn’t realize until the next day that the rear camera now doesn’t work at all. It makes a strange noise and tries to focus endlessly without actually focusing. Today I finally got a chance to go back in. He told me “I told you so†basically, that he had warned me the motherboard issue might get worse over time. Are you serious? The exact moment you “fix†my phone it stops working, and you’re going to shake your head and call it a coincidence? Then he told me he is not liable for the damage he caused it. I understand it is an unfortunate position to put him in. He was trying to do me a favor, and he accidentally broke the phone. But look at my point of view: I could have sold this phone as working (with a very minor defect.) now I have to sell it as having a major flaw. That probably knocks $100 off the price. So I offered that he could fit the new part for a discount so we could both take responsibility for the issue. He offered me $10 off but that’s almost full price to repair an issue he caused. If I had stayed home I guarantee my camera would still be working now. He told me that maybe dust got into the phone when he was fixing it. So even if you think it was my responsibility and not his, then be warned that his work environment might damage your phone. When he “fixed†my phone he handed it back to me without indicating there was anything wrong with it. If he was competent or careful shouldn’t he have known it was malfunctioning?! I mean come on, his defense basically amounts to “you should have known better than to let me open your phone.â€
Jun 25th, 2018
Contact Info
- (323) 621-3680
Questions & Answers
Q What is the phone number for iPhone iPhix?
A The phone number for iPhone iPhix is: (323) 621-3680.
Q Where is iPhone iPhix located?
A iPhone iPhix is located at 5907 Melrose Ave, Los Angeles, CA 90038
Q What days are iPhone iPhix open?
A iPhone iPhix is open:
Monday: 11:00 AM - 7:30 PM
Tuesday: 11:00 AM - 7:30 PM
Wednesday: 11:00 AM - 11:00 AM
Thursday: 11:00 AM - 11:00 AM
Friday: 11:00 AM - 11:00 AM
Saturday: 11:00 AM - 11:00 AM
Sunday: 11:00 AM - 11:00 AM
Q How is iPhone iPhix rated?
A iPhone iPhix has a 3.3 Star Rating from 7 reviewers.
Hours
Related Categories
Ratings and Reviews
iPhone iPhix
Overall Rating
Overall Rating
( 7 Reviews )Zay on Google
SCAM! Do not go here! They charged me for a screen repair and came to find out they lied and never changed my screen. Charged me full price to reconnect my ribbon cable. Went back again, found out all of this and the best they could do was give me a half price repair. 6 days later, it blacked out on me. TERRIBLE BUSINESS, time to find a new career!
Jo R on Google
Completely smashed my phone screen and camera. A friend sent me to iphix. They were so nice and fixed the phone back to brand new in 15 minutes! Very professional and a great price for the repair. Highly recommend these guys. Very happy.
Shervin Kayvon on Google
Erick was very knowledgeable and helpful! He gave me a wide selection of options. I highly recommend him!
Patrick Joest on Google
Quick and friendly service!
Robert Ruby on Google
He actually BROKE my phone and then refused to fix it!
I’ve never felt the need to post a negative review about a business before. But the experience here has actually caused a big inconvenience for me. Furthermore I’m a freelancer myself so I understand that you have to take ownership of your mistakes.
The summarized version is I came to him with a mostly working camera on my iPhone 7 and left with a totally non functional one.
The situation is a little complex so let me lay out the details. My rear camera had a really minor issue- a few light spots in the image. I actually just thought the lens was dirty and was hoping he could clean it. I’ve attached a photo I took with the phone before giving it to him so you can see the spots yourself.
He told me that most of the spots were caused by a defective lens and that there also might be a motherboard issue. The lens would be $65 to fix and the motherboard would be over $100 if it was an issue.
He offered to fit a new lens and see if that fixed the issue. If I decided to keep it, he would charge, and if not, he would put back the old part free of charge.
He tried and the issue was mostly better. But apparently the motherboard issue was there still, and might get worse over time. There were still 1-2 light spots on the image. I told him it wasn’t worth all these repairs because the camera already functioned well enough for me, and the repairs would start approaching the cost of a used phone. So he put the old lens back on and didn’t charge.
I didn’t realize until the next day that the rear camera now doesn’t work at all. It makes a strange noise and tries to focus endlessly without actually focusing.
Today I finally got a chance to go back in. He told me “I told you so†basically, that he had warned me the motherboard issue might get worse over time.
Are you serious? The exact moment you “fix†my phone it stops working, and you’re going to shake your head and call it a coincidence? Then he told me he is not liable for the damage he caused it.
I understand it is an unfortunate position to put him in. He was trying to do me a favor, and he accidentally broke the phone. But look at my point of view: I could have sold this phone as working (with a very minor defect.) now I have to sell it as having a major flaw. That probably knocks $100 off the price.
So I offered that he could fit the new part for a discount so we could both take responsibility for the issue. He offered me $10 off but that’s almost full price to repair an issue he caused. If I had stayed home I guarantee my camera would still be working now.
He told me that maybe dust got into the phone when he was fixing it. So even if you think it was my responsibility and not his, then be warned that his work environment might damage your phone.
When he “fixed†my phone he handed it back to me without indicating there was anything wrong with it. If he was competent or careful shouldn’t he have known it was malfunctioning?!
I mean come on, his defense basically amounts to “you should have known better than to let me open your phone.â€
Overall Rating
Overall Rating
( 7 Reviews )Write a Review
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