Western Dental & Orthodontics

Jae Song _{on Google}

Apr 4th, 2024

I was waiting over 3 hours there... over 2 and half hours before xray and then seating in the room and waited for a doctor more than 30 mins.... I couldn't waste my time like that anymore so I left. What is the point making an appointment? I understand you guys get short of staffs and busy... but why would you book it so tight like that... :(

Amanda Hahn _{on Google}

Mar 8th, 2024

I called ahead, confirmed my insurance coverage, and made an appointment. I arrived to my appointment time and waited 1 hour. They then called me back up to the front desk and said they needed to confirm my insurance. I had already been sitting there for an entire hour. I said that I confirmed on the phone when I made an appointment and saw online that they were in network, so I wasn't worried about being denied benefits by my insurance. They said they wanted to call anyway. It was a Saturday, so the insurance's customer service was closed. They said they couldn't see me, so I left. During the hour I was there, not a single person was called from the waiting room. People were literally falling asleep around me from waiting so long.

Allegra Carter _{on Google}

Jan 31st, 2024

Wasted my time all day.
Incompetent staff. Go to a private practice.

Gilberto Castro _{on Google}

Aug 4th, 2023

Very good service and explanation from the boy Cesar M. I highly recommend this place

Y G _{on Google}

Sep 15th, 2022

Their hours for ortho are actually Tuesday and Friday ONLY until 5. Their availability for appointments is months out. When you call, youll get sent to a call center and wont be able to actually speak to anyone at their office.
Do yourself a favor, go somewhere else.