BCU

They are very nice at this bank, super helpful and friendly
Aug 16th, 2021

horrible service. The workers got an attitude, sadly not uncommon for Glendale, Pasadena or hills of Burbank. First one has attitude for me not going to the door with a mask even though I'm fully vaccinated and I didn't know that location still required it never being there before. Then they refuse to do business with a check from their credit union and from a person who has an account there & owes money from a settlement. They escalated the situation when I was leaving back-talking to me, but obviously stopped the attitude when I turned around and responded.
Jul 12th, 2021

Great place to have business, friendly stuff making banking easier, good programs.
Mar 14th, 2021

BCU is a fine credit union overall. But I take issue with the fact when a representative falsely opens up a credit card account under my name when I did not approve or sign for it. Marlene from the Glendale should be investigated for opening up fake accounts. I confronted her about it, but all she said was that when the credit card comes, don't activate it. Does she think that magically erases it from a credit report? I am livid with her service. I beg you to stay away from her.
Aug 7th, 2020

Oct 25th, 2018