O'Reilly Auto Parts

Came to O'Reilly today just to return a brake drum cylinders back cause they gave me the wrong one even tho I gave them my license plate number so it didn't fight so I purchased another one it didn't fit so I went to return it to get my money back cause they use the cylinder bracket to cover the core charge whiywas 45 dollars and the bracket cost 39.99 plus 5 dollars for the core so I have my receipts Rogelio a worker there clearly didn't know what I was telling him or showing him so he said he can't return the core back cause he said it discont so I told him he owes me 144 he said no just 94 dollars so he sa to leave and I said let me speak to a manager he said no leave before I call police I said go ahead I'm not treating you or anything I discrive my self to police they came nothing happened they seenmy receipts and paperwork and left a sat in my car for a minute feeling humiliated and discomfort and discrimination cause they way I look with tattoos so my wife got off work she went back and got the money the manager apologized for what happened he seen the video and the recipient that stay in system for years cause of the warranty I'm not coming back here I need to see some legal advice someone knows anything drop a reply please don't shop her when Rogelio work hes very rude and disrespectful I hope he gets some kind of discipline cause what he did to me is straight discrimination and embarrassing
Mar 27th, 2024

Feb 29th, 2024

By far the best customer service, I came in because my license plate bolts were corroded and I had stripped the threads off for the license plate and I couldn't find replacement. So Johnathan was very happy to help and we tried so many different ones, he recommended using a tap rethread kit and Daniel went ahead and helped me with that. We tried the new bolts and it worked out perfectly, I was worried they would strip even more but Daniel and Johnathan were very helpful there was this other worker I think his name was Rogelio he helped me out too with the bolts all 3 of them saved me from trying to go to the dealer thank you O'rileys.
Feb 29th, 2024

Feb 21st, 2024

Found what I needed for my truck
Feb 19th, 2024