Western Heating, Air Conditioning & Plumbing

We have a vacation home in Big Bear, and the heat went out during a COLD spell while friends were using the house, and Frank came out immediately and 'worked the problem'. It turned out to be a complex, recurring problem, requiring several different troubleshooting trips INCLUDING A TRIP UP THE HILL ON CHRISTMAS DAY when he was down the hill for a family celebration. The problem is not yet resolved, thus the 4 stars, but Frank's professionalism and immediate attention in continuing to try to resolve the problem is fantastic. I will definitely change to FIVE STARS when it is completely resolved.
Nov 15th, 2022

Oct 6th, 2021

Let me just start by saying owning an AC unit is great and terrible at the same time. We recently started having trouble with our 10 year old unit (which was nearing the end of it's warranty) and a friend recommended we use Western AC, as they helped them out a while back. They were quick to set up an appointment and assess the problem. They were able to check multiple potential issues and quickly spot the problem(s). The turn around time on a new part was quick and the installation even quicker. We even had a hiccup and they came out next day (on a Saturday morning) and got us back up and running. Needless to say our family was very pleased with their work and even more so that they were able to squeeze a little more life out of our unit. Very friendly and professional. Strongly recommend them for any AC related repair.
Jan 23rd, 2020

Highly recommended! They installed a complete HVAC system and re-piped the entire house. The job was done on time, on budget, and they were clean and meticulous. They gave multiple options with the pros and cons laid out in easy to understand terms. They showed up on time and communicated thoroughly throughout the entire process. If you need any plumbing or HVAC work done, give them a call. You will not regret it.
Sep 10th, 2019

Frank came on time to check my Air Conditioner. The noise that I thought was going to lead to a costly repair, turned out to be a small issue. A quick cleaning and tuneup and we were in good shape. It is so nice to have someone who is honest and not looking for ways to pad the bill. I highly recommended this company.
Sep 7th, 2019