SUBWAY

Kent Smith _{on Google}

Jan 12th, 2024

My three children and I went in. We waited over twenty minutes just to order. There were two people ahead of us they each got one sandwich. Then they decided to start our order and go ahead and do a bunch of online orders. They finally started our order Then people inline behind us were helped and went around us. We got out thirty minutes later with food to go. We were the last people in the restaurant. No apologies or anything. Terrible service.

Eric Peterson _{on Google}

Nov 13th, 2023

The menu says "convert any footlong to a bowl." So I ordered an Italian BMT bowl. The kid behind the counter says "Do you want a protein bowl, or a salad bowl?" I said, "What's the difference?" Kid says, "One's got more." OK. So I say, "Which one? More what?" Kid says, "One's got MORE" while he and the quiet girl working beside him nod their heads slowly in unison. Me: "OK, your menu right there says 'convert any footlong into a bowl.' That's what I want. A footlong Italian BMT converted to a bowl. No bun. Please." Kid says, "But do you want a protein bowl or a salad bowl?"
Maybe I could've dealt with this if the answers hadn't been delivered with precisely the same tone, cadence, and blank stare as "It's got electrolytes." Maybe not. Went elsewhere and will never return.