Spectrum Store

Friendly service. They are hard-working and very patient.
Feb 24th, 2023

As previous reviews have stated, most of the complaints are about Spectrum's general customer service. Many of these users who reviewed poorly do not understand how to properly give feedback per Yelp guidelines which speaks volumes about the retail space. This particular location has been a shining hope for what Spectrum customer service should aspire to be. Props to Sandy for giving me great customer care. I was in and out quickly and although she offered me the chance to upgrade services, she didn't try to distastefully force it down my throat like Spectrum phone reps always do. This is how you push sales! I hope she gets a promotion so she can teach Spectrum execs how to focus more on the consumer and less on operating as a monopoly. By the way, Luis the technician came out and installed the modem at my house and did a great job!
Mar 5th, 2023

As previous reviews have stated, most of the complaints are about Spectrum's general customer service. Many of these users who reviewed poorly do not understand how to properly give feedback per Yelp guidelines which speaks volumes about the retail space. This particular location has been a shining hope for what Spectrum customer service should aspire to be. Props to Sandy for giving me great customer care. I was in and out quickly and although she offered me the chance to upgrade services, she didn't try to distastefully force it down my throat like Spectrum phone reps always do. This is how you push sales! I hope she gets a promotion so she can teach Spectrum execs how to focus more on the consumer and less on operating as a monopoly.
Feb 23rd, 2023

Shitty ass retarded ass wifi only works for a month never works again and then they don't even know there own stuff AT&T on top
Feb 8th, 2023

I think some of the other reviewers aren't understanding that they're reviewing a store location not the company as a whole. I have had excellent customer experience every time I have visited. The store is clean organized and the staff is super friendly and helpful. While I may experience issues with my service from time to time (I mean it's technology it won't always be perfect) I know that's no fault of the employees at the store. Do yourself a favor and visit this location, they're amazing
Feb 6th, 2023