VIP Sewer & Drain Services

Lynnette Yuen _{on Google}

Apr 1st, 2024

Scheduled quickly for same day service and technicians are knowledgeable. They were successful in clearing a difficult drain grid!

Linn Cook _{on Google}

Mar 10th, 2024

Im very happy with the work that Jesus did to unclog our kitchen sink. He and his partner (Im so sorry I forgot his name but super cool guy) came to our house exactly on time, even though there was a two hour window. They explained what they were going to do, entered our house with booties on their shoes (ifykyk) and were very professional. From start to finish it only took 30 minutes and the cost was really reasonable. Based on my experience, I would definitely call them again if I have any plumbing problems. Thank you so much for making everything easy and pain free!

Prestige plumbing Specialists _{on Google}

Feb 16th, 2024

Nick, Miguel, and Jorge demonstrated exceptional responsiveness and performance, successfully installing 60 feet of state-of-the-art liner technology. Following the installation, they meticulously inspected the sewer line, achieving impeccable results. I confidently endorse this company to individuals seeking plumbing services.

Janet Doran _{on Google}

Feb 17th, 2024

I hired VIP plumbing on their 100% 5 star Yelp rating. My experience: 1. Website says this company is family owned but gives no names of people or a family. 2. The person who answers phones is a phone service and they dont know anything about plumbing. 3. I requested that VIP plumbing show up prepared to clear the drains at my house and was told that a very experienced person, someone named Nick, the owner I think, would come out to my house, but a newer, not so experienced, technician showed up. 4. Pricing seemed random and there was no transparency or breakdown of very expensive costs. 5. I did not immediately receive a receipt for my payment. 6. I have not received an estimate for work the the technician said needed to still be done. 7. It seemed that 4 men did the work that could have been done by 2. That might explain the exorbitant cost.
There are several positive notes: they cleaned up after the work was done, and acted professional. In their defense, my experience with them was not unusual lately and this may be the new norm where there is no real connection to what Ive known in the past to be a company, with a home base and employees who know each other. The team of 4 men who showed up did not seem to know each other and Im wondering if they were hired from a plumbers registry. I give them 4 stars because lastly, upon seeing my review, a company rep reached out to me several times insisting they wanted to do whatever it took to make me 100% satisfied and thankfully, I know they will. 5 stars would mean all expectations were met on first try.