Pedder Nissan

I got my lemon at pedder Nissan
Jul 2nd, 2023

Great service and Employees were very helpful!
Jun 26th, 2023

Jun 22nd, 2023

Ever since using the online buy at home and being able to message with Alexandra I was able to schedule an appointment to take a look at a vehicle. Unfortunately, the vehicle I was originally scheduled to test drive was sold. Alexandra went above and beyond and was able to get the same trim and color from one of the sister stores. The whole team at Pedder Nissan made me feel welcomed and helped out with any questions or concerns I had.
Jun 21st, 2023

I'd like to say that first of all, everyone was very friendly compared to other dealerships. Ron and Eddy were very professional and kind. When I traded in my Hyundai Sonata I told Eddy that I wanted the same features on a new car and that Lane Assist was EXTREAMLY important to me. I test drove one SR model and liked the way it drove so we went back and looked at a few more Altimas. I made it abundantly clear how important lane assist was to me and spoke about how convenient lane assist was multiple times with him, he agreed. After continuing to look at a few different Altimas I decided on the one in the showroom floor because it had all the options I was looking for in the particular color I liked. I decided to make the purchase. Eddy asked me if I would like to test drive the car and I declined because I had already drove another SR model and felt this would be redundant since Eddy said it had all the features I wanted. While we waited for loan approval Eddy asked me to sit in the car and began to show me settings and features on the touchscreen display. He was going through all the touchscreen features when Ron came over to the car and told us to come over to the desk because he had herd back from the loan company. We went over to the desk and completed the sale. On the way home to Nevada, I went through the cars menu and found no option for lane assist, I then googled how to turn it on and it stated to hit the blue button on the bottom right side of the steering wheel. There was no blue button and the button where it should have been was not a real button. I called and spoke with Eddy and since I needed to pick up my old license plates, I went into the dealership. Eddy got in the car and went through the menu and turned on the Lane Departure Warning and said "THERE YA GO!" I said, "No, that's only for a warning chime when you go over a lane in the road." He then apologized and I had to get home asap so I left. On the way home I got a call from my mother, Eddy had just called her and told her that we figured out the lane assist and everything was ok. I'm not sure why he did this. I have done research as to installing this feature after the fact and it seems to be impossible. I have call third party companies that offer lane assist addons and none of them seem to work with a 2023 Nissan Altima. I am very very very disappointed that this car does not have this feature when I repeatedly stated that I wanted this feature and was told that it did. I'm not sure what to do at this point.
Jun 26th, 2023