Five Cities Water Systems

Jerry Saveriano _{on Google}

Dec 15th, 2020

After struggling for three years with hard water on the Central Coast we bought a water softener system. Being retired and with a keen interest in technology and a passion for getting the best deal I was willing to spend the time needed in researching solutions to our hard water problems. There are lots of resources on the web and YouTube discussing water filtering and softening solutions so I won't go into those. We determined that a water softener was what we needed.
We live in Nipomo and this review is about the company we selected to buy the system from. I got quotes from Costco and three or four other companies. They provided several different kinds of solutions at a range of costs from a few hundred dollars to several thousand. I was disappointed by the quality of the sales presentations and quotations and follow through by those companies.
I also talked with my neighbors and asked for their recommendations. Two of them have been using 5 Cities Water Systems. One was a new customer of 5 Cities and the other one had been using their services for years. Both neighbors highly recommended 5 Cities.
Of all the companies I worked with 5 Cities provided the most professional and responsive service in setting up a visit to see our setup and analyze our requirements. They also responded to a number of my tiresome questions. Their field tech Brandon did an excellent job explaining the different options available. We decided to go with the Duo Soft single tank solution. 5 Cities price and warranty service was reasonable and Brandon did a great job installing the system, the pipe fitting and soldering were exemplary (see photos). And the system was delivered on time and budget.
It's been over a month since we had the system and we are delighted with the improved water in our home. The dishwasher and other appliances are working better; with much less streaking on the glasses and dishes. The shower heads and enclosures are less stained and mineral build-up is clearing up. And best of all our skin and hair feel much better with the softer water and the water tastes better too.
That's what we were looking for and it was good working with a local family owned company like 5 Cities. We highly recommend their services. They also offer a referral discount for followup reconditioning of the system. So if you find this review helpful please let them know I referred you. Thanks

Dawna Davies _{on Google}

Nov 23rd, 2019

I have been working with 5 Cities Water for nearly 30 years, both personally and on behalf of clients. They are prompt, extremely knowledgeable, and one call gets professional answers. I highly recommended them for any of your water treatment needs!

Joe Hawken _{on Google}

Mar 6th, 2019

This company was recommended to me by a neighbor and it has been such a pleasure dealing with them. From the initial phone call to my actual service, their customer service has been outstanding! I will never use anyone else.

Mark Alderton _{on Google}

Oct 28th, 2018

I bought a new dual Media whole house carbon filtration system from 5 cities water. It works great, the team was really friendly and helpful. Would highly recommend this company to anyone looking for a water softer or drinking water system.