Trattoria Amici At The Americana At Brand
-
783 Americana Way
Glendale, CA 91210 - 818-502-1220
Hours
Chamber Rating
-
Alex M
Luis was great, from the time we ordered drinks to the time we ordered deserts. We had Calamari, cocktails and other appetizer dishes. It was a great time and definitely will be coming back.
Apr 7th, 2024 -
Jaylene Dasom Kim
I always come here but sitting outside. But today I sat inside and Luis helped me for our lunch. The service was incredible and the foods are... speechless!!! I recommend this restaurant whenever you visit americana :)
Apr 6th, 2024 -
Burak Yanikoglu
We had some friends coming from out of town today and we wanted to take them out for lunch to a nice Italian restaurant. We have been to this place several times before and we thought it would be a great choice. Unfortunately, it was an awful experience this time. After about waiting for 40 minutes for a table (very reasonably), we ordered a Carpaccio as a starter to share, and 2 salads and 2 pizzas as main course along with a bottle of Wine. In about 15 minutes, we received our salads which were all delicious. We started to wait for the rest of our meals. At about 30minutes after the salads came, we asked the waiter if he can check our pizzas. He went to the kitchen and came back, saying theyll be here in about 10 minutes. After waiting for another 10 minutes he came and said theyll be out in 2 minutes. You know what happened after that! After 45 minutes since our salads came, waiter came to the table apologizing and telling us that he forgot to put the pizza order into the system and asking if we still want the pizzas? He said they can make it in 15 minutes if we still want them. I asked him that he told us he had checked the kitchen 2 times and confirmed that theyll be here in 10 minutes. He just apologized with no explanation. He obviously lied to us. Normally I would leave that place but since we were hungry and we had guests we said okay to wait. Pizzas arrived in 15 minutes which was about 1hour 10 minutes after we sat down. They were delicious, no complaints about that. But wait a minute, We have had ordered the Carpaccio as the starter, right? Never mind, we have never received it. In this kind of a situation, in a nice restaurant like this, you would expect some kind of a gesture or a complementary desert or coffee or at least a discount on the check just to show a courtesy and as a sign of an apology, right?. (to say We messed up but were sorry). When we asked for the check, we were served the full price with nothing complementary. Im usually very sensitive about tipping and try to give a nice tip when we go out for a nice dinner. Today was the first time in my life that Ive tipped $0. I hope they will get the message.
Apr 6th, 2024 -
Margret Krk
Due to health issues, I have become unable to leave my home. But I loved the food at Trattoria Amici, so I deicided to see if they had any online options. I was able to find them on postmates, with the strange drawback that it seemed they only did scheduled orders only for the next day, not the day of the order. I was alright with it, so I decided to input an order for the next day, both a win for food choice and so I wouldn't have to worry about making dinner with the health issues bothering me. The next day arrives, and barely 30 minutes before the food is scheduled to arrive, I recieved a notification that my order has been canceld with no other explantion. I'm frustrated, but I decide to give the restaurant a call to at least get an explanation. I was put on hold for over 30 minutes. No one picked up in the end. I have moved on to pure anger. This food wasn't meant only for me, it was meant to be the dinner for my entire family. And now, I even look on the postmates website for my order, and I see that Trattoria Amici is "closed" for orders. Look, if you don't want offer a delivery service, ok, fine, that's the restaurant's choice, BUT DON'T PUT IT ON DELIVERY WEBSITES AND ALLOW PEOPLE TO ORDER ON IT ONLY TO CANCEL IT. THIS IS FOOD WE'RE TALKING ABOUT, NOT AN ARTS AND CRAFTS PROJECT. WHEN PEOPLE THINK THEY HAVE FOOD COVERED, THEY AREN'T GOING TO MAKE A SECOND DINNER. IT'S NOT JUST POSTMATES, I FOUND THEM ON DOORDASH TOO. For those wondering: I contacted postmates as well, but all they could offer was the guarentee of a refund. Nothing about the actual situation was explained. It's just baffling and honestly insulting.
Apr 5th, 2024 -
Felipe Crowhurst Pons
Great food!
Mar 31st, 2024
Contact Info
- 818-502-1220
- (818) 502-1220
Questions & Answers
Q What is the phone number for Trattoria Amici At The Americana At Brand?
A The phone number for Trattoria Amici At The Americana At Brand is: 818-502-1220.
Q Where is Trattoria Amici At The Americana At Brand located?
A Trattoria Amici At The Americana At Brand is located at 783 Americana Way, Glendale, CA 91210
Q What is the internet address for Trattoria Amici At The Americana At Brand?
A The website (URL) for Trattoria Amici At The Americana At Brand is: https://amicila.com/
Q Is there a key contact at Trattoria Amici At The Americana At Brand?
A You can contact Tancredi Deluca at 818-502-1220.
Q What days are Trattoria Amici At The Americana At Brand open?
A Trattoria Amici At The Americana At Brand is open:
Tuesday: 11:30 AM - 9:00 PM
Wednesday: 11:30 AM - 9:00 PM
Thursday: 11:30 AM - 9:00 PM
Friday: 11:30 AM - 9:00 PM
Saturday: 11:30 AM - 10:00 PM
Sunday: 11:30 AM - 10:00 PM
Monday: 11:30 AM - 9:00 PM
Q How is Trattoria Amici At The Americana At Brand rated?
A Trattoria Amici At The Americana At Brand has a 4.2 Star Rating from 672 reviewers.
Hours
Related Categories
Ratings and Reviews
Trattoria Amici At The Americana At Brand
Overall Rating
Overall Rating
( 672 Reviews )Alex M on Google
Luis was great, from the time we ordered drinks to the time we ordered deserts. We had Calamari, cocktails and other appetizer dishes. It was a great time and definitely will be coming back.
Jaylene Dasom Kim on Google
I always come here but sitting outside. But today I sat inside and Luis helped me for our lunch. The service was incredible and the foods are... speechless!!!
I recommend this restaurant whenever you visit americana :)
Burak Yanikoglu on Google
We had some friends coming from out of town today and we wanted to take them out for lunch to a nice Italian restaurant. We have been to this place several times before and we thought it would be a great choice. Unfortunately, it was an awful experience this time. After about waiting for 40 minutes for a table (very reasonably), we ordered a Carpaccio as a starter to share, and 2 salads and 2 pizzas as main course along with a bottle of Wine. In about 15 minutes, we received our salads which were all delicious. We started to wait for the rest of our meals. At about 30minutes after the salads came, we asked the waiter if he can check our pizzas. He went to the kitchen and came back, saying theyll be here in about 10 minutes. After waiting for another 10 minutes he came and said theyll be out in 2 minutes. You know what happened after that! After 45 minutes since our salads came, waiter came to the table apologizing and telling us that he forgot to put the pizza order into the system and asking if we still want the pizzas? He said they can make it in 15 minutes if we still want them. I asked him that he told us he had checked the kitchen 2 times and confirmed that theyll be here in 10 minutes. He just apologized with no explanation. He obviously lied to us. Normally I would leave that place but since we were hungry and we had guests we said okay to wait. Pizzas arrived in 15 minutes which was about 1hour 10 minutes after we sat down. They were delicious, no complaints about that. But wait a minute, We have had ordered the Carpaccio as the starter, right? Never mind, we have never received it. In this kind of a situation, in a nice restaurant like this, you would expect some kind of a gesture or a complementary desert or coffee or at least a discount on the check just to show a courtesy and as a sign of an apology, right?. (to say We messed up but were sorry). When we asked for the check, we were served the full price with nothing complementary. Im usually very sensitive about tipping and try to give a nice tip when we go out for a nice dinner. Today was the first time in my life that Ive tipped $0. I hope they will get the message.
Margret Krk on Google
Due to health issues, I have become unable to leave my home. But I loved the food at Trattoria Amici, so I deicided to see if they had any online options.
I was able to find them on postmates, with the strange drawback that it seemed they only did scheduled orders only for the next day, not the day of the order. I was alright with it, so I decided to input an order for the next day, both a win for food choice and so I wouldn't have to worry about making dinner with the health issues bothering me.
The next day arrives, and barely 30 minutes before the food is scheduled to arrive, I recieved a notification that my order has been canceld with no other explantion. I'm frustrated, but I decide to give the restaurant a call to at least get an explanation.
I was put on hold for over 30 minutes. No one picked up in the end.
I have moved on to pure anger. This food wasn't meant only for me, it was meant to be the dinner for my entire family.
And now, I even look on the postmates website for my order, and I see that Trattoria Amici is "closed" for orders.
Look, if you don't want offer a delivery service, ok, fine, that's the restaurant's choice, BUT DON'T PUT IT ON DELIVERY WEBSITES AND ALLOW PEOPLE TO ORDER ON IT ONLY TO CANCEL IT. THIS IS FOOD WE'RE TALKING ABOUT, NOT AN ARTS AND CRAFTS PROJECT. WHEN PEOPLE THINK THEY HAVE FOOD COVERED, THEY AREN'T GOING TO MAKE A SECOND DINNER. IT'S NOT JUST POSTMATES, I FOUND THEM ON DOORDASH TOO.
For those wondering: I contacted postmates as well, but all they could offer was the guarentee of a refund. Nothing about the actual situation was explained.
It's just baffling and honestly insulting.
Felipe Crowhurst Pons on Google
Great food!
Overall Rating
Overall Rating
( 672 Reviews )Write a Review
Miscellaneous Near Me in Glendale, CA
Five Star Tax & Accounting
Glendale, CA 91204
818-956-1229 ( 1 Reviews )
Financial Management Consultants
Glendale, CA 91206
( 0 Reviews )
StorageByOwner
Glendale, CA 91203
( 0 Reviews )
House of Joy Chinese Restaurant
Glendale, CA 91203
818-241-0707 ( 387 Reviews )
We Care Pet Cremations
Glendale, CA 91205
( 0 Reviews )
Lap Band Los Angeles, Lap Band Surgeon LA, Glendale, Burbank Pasadena
Glendale, CA 91204
( 0 Reviews )
Artin Parsanian, NextHome Grandview
Glendale, CA 91202
818-935-3483 ( 0 Reviews )
Glendale galleria parking A
Glendale, CA 91204
( 0 Reviews )