Granville Property Management

I would not recommend Granville Realty. I began the application process for 525 San Jose with Karen Garcia and, later, Danielle Falaschi. In submitting my application I was informed that, in the section where I list previous residences, the manager email address was no longer in use. This was from a large building in a major city, as well as from 2017. Karen had trouble figuring out how to contact this residence. The phone number I listed still worked and a simple Google search or telephone call would have given her the needed email information. Frustrated with Karen and her inability to figure out a simple solution, I got in contact with Danielle. Danielle assured me she would take care of this situation and contact Karen. We even discussed a move in date, as well as when I should receive my approval email. I suppose Karen was upset with me for speaking to Danielle because I then received an email stating the apartment had been leased by someone else! I was surprised, especially given my conversation with Danielle. I did write to her explaining my disbelief at the situation and how inappropriate our conversation was given they selected someone else for the apartment. In hindsight Im glad this apartment did not work out for me. I was in a pinch to find a place and this complex looked ok. But, no central heat or air, coupled with the other bad reviews and the mistreatment by their ill equipped staff, makes me so relieved I was able to secure another apartment. I was approved within a day and they followed a similar process to the many apartments Ive applied for in the past. Also, Danielle mentioned I had good credit, which just threw me off. Im very aware of my financial and credit situation. Her conversation is quite inappropriate. I would not recommend
Jan 8th, 2022

Scumbag rental agency. Do not rent from them...
Aug 15th, 2021

Great rental... Easy process to move in and out.
Jan 3rd, 2021

I have called for 3 days in a row to this property, I have not received 1 call back. I have been promised multiple call backs from representatives at the office I was supposed to hear from Daisy to call me about availability apartment homes via email or a phone call. No response communication has happened in 3 days, going on 4. Hopefully this request will make it to management and I will receive a call back. Thank you, Reina
Jun 28th, 2020