IAA Fremont

Joseph Reed Wythe _{on Google}

Jan 10th, 2024

They tried to get out of paying me the $500 in storage fees they owed me. I had to threaten them with small claims court to get paid. Took weeks. And Anna the manager was a rude witch. Stay away!

apolinar lucero _{on Google}

Dec 28th, 2023

Good people helpful

Armando Jauregui _{on Google}

Dec 7th, 2023

Excellent

William Chen _{on Google}

Dec 16th, 2023

Avoid at all costs.
Most people experience this beyond their control. Insurance will tow your car here for whatever reason they deem necessary, and insurance will tell these folks to bag up all your personal belongings in the car. In the process, they will destroy your belongings (because they're in a rush), look through all your stuff, and steal everything they deem valuable and probably can get away with.
I have money along with other electronic parts stolen by them and when I called the customer service, they said to go through insurance to escalate and that this is the "first time she was hearing about this."
I'm hoping to raise enough of a voice for IAA to do something about this. Get rid of the people who are stealing. I may never get my items back, but I don't want other folks to go through the same thing especially after a car accident.
If insurance companies ever read reviews, I advise them to do the same and not do business with IAA until they've taken care of the problematic people.