Peppinos Italian Family Restaurant - Foothill Ranch

Best customer service ... thanks for the good food in quality and price thanks for being clean and ready ... thanks for the smile 👍
Oct 7th, 2020

This location has been permanently closed for weeks now, despite the fake recent reviews. The only remaining Peppinos is in Laguna Niguel.
Oct 2nd, 2020

Finest place to grab something when in a rush. The service is rapid, prices are fair, excellent atmosphere. Will come visit again
Sep 2nd, 2020

I eat here a lot since I work right next to it. I love how their customer service is always fantastic and they keep the place clean at all times. Prices are affordable and they serve big portions.
Aug 14th, 2020

I arranged for a large group to eat at this restaurant while we were visiting from out of town for a sporting event. It was our coach's birthday and we wanted to celebrate. I called well in advance, made a reservation for 26 people and explained that we would need checks separated by family. I then called the day before to speak to the manager and confirm the reservation to ensure they would be properly staffed. Despite my efforts, when we arrived, there was only one person assigned to wait on us and they had put our tables outside on a chilly evening. Luckily they had put heaters so we were OK, but no one told me that during the booking process and I would have warned the people in our party to dress warmly. The one waitress that was serving us was rude, she was clearly not happy to have to deal with us, and told us we all had to be on one check. I explained that I had spoken to the manager and that we could group together to make less checks, but we could not do one big check as that would be too complicated. A person in our party also had an allergy and when they told her about it, she appeared annoyed, which concerned them so they left and went somewhere else. She was very unhappy and made it very obvious. It took over 45 minutes to get drinks (and come to find out several of the kids never even got a drink at all, not even water) and we weren't served our food until an hour and a half of waiting. It was a horrible experience and ruined what should have been a nice evening. I tried to call and speak to the manager 3 times after to let him know so that he could be aware of the issues that occurred, but he was never available to speak to me.
Oct 5th, 2020