Subway

Dec 18th, 2020

Ordered footling coldcut combo with avacado at additional cost thru Uber eats. They charged $2.18 for the avacado but did not put it on my sandwich but did not notice right away as I was at a swim meet. Tried to call, but auto message says they can't accept messages. Tried to contact by phone but it went to an auto message that said it can't accept messages. Update:. Went in to subway restaurant and asked for if a manager was available. Kid behind the counter so not really, so I explained the problem and he replied he wasn't sure what he could do. I told him he needed to refund the avacado charge, he said he couldn't do that so I told him he needed to call a manager or I'd report the fraud to Consumer Affairs. Another worker came out from the back. When I explained I was charged for avacado but it wasn't on the sandwich despite the $2.19 charge they both questioned the amount saying they only charge $1.50 so I showed them the on line receipt. I finally was refunded the charge. I upgraded stars from 2 to 3 because they the did refund the charge but the 1st employees response was to act as if he couldn't do anything about so I had to argue the point. SUBWAY OWNERS:. empower your staff to handle refunds of this nature or make sure there is ALWAYS a manager on shift who can.
Feb 1st, 2020

Really good sandwiches. Clean restaurant. Friendly employees.
Oct 12th, 2019

Sep 18th, 2019

Aug 23rd, 2019