Mountain Shadows Community Homes

Zara Shea _{on ChamberofCommerce.com}

Nov 23rd, 2023

During my tenure of three years at Mountain Shadows Community Homes, I observed practices that raised concerns, especially in terms of organizational ethics. While employees are advised against 'face-saving behavior,' I noticed that management often engaged in such practices, particularly in instances that I perceived as client mistreatment. These incidents, in my perspective, seemed to be insufficiently addressed, presumably to preserve the facility's reputation. The high turnover of staff, which I believe could affect the quality of care provided to residents, was another point of concern. For those considering this facility for employment or for the care of loved ones, I believe it's crucial to be aware of and consider these observations.

Zara Shea _{on Google}

Nov 18th, 2023

During my tenure of three years at Mountain Shadows Community Homes, I observed practices that raised concerns, especially in terms of organizational ethics. While employees are advised against 'face-saving behavior,' I noticed that management often engaged in such practices, particularly in instances that I perceived as client mistreatment. These incidents, in my perspective, seemed to be insufficiently addressed, presumably to preserve the facility's reputation. The high turnover of staff, which I believe could affect the quality of care provided to residents, was another point of concern. For those considering this facility for employment or for the care of loved ones, I believe it's crucial to be aware of and consider these observations.

Lori S _{on Google}

Nov 12th, 2023

At Mountain Shadows, I encountered difficulties due to my sexual orientation. Despite discussing my family like other colleagues, I faced objections when mentioning my non-traditional family setup. I stood against this discrimination, citing California's laws. However, this led to conflicts, and management seemingly devised a way to dismiss me utilizing the 'at-will employment' clause. I maintained detailed records of these events. The subsequent threats and eventual termination were a result of my refusal to accept discriminatory practices against my LGBTQ family.
I believe it's crucial for individuals to be aware of the underlying conduct that is often overlooked or disregarded. Such behavior, concealed by the organization, remains distressing and needs attention.

Fire Boy _{on Google}

Oct 26th, 2023

I LOVE THIS PLACE! Mountain Shadows provides their Residential, Day Program and Outreach Support services in the best possible way! This is a challenging environment in every way; and yet the management team has managed to provide the best living and programing available for this population. Staff here are amazing every day, giving so much more than their pay reflects. Thank you! Mountain Shadows is a premier non-profit caring for individuals with severe disabilities; no easy task on limited state funding! The 29th ANNUAL GOLF fundraiser just concluded and was another great success; thanks to a dedicated team which plans this event. All funds generated from fundraisers, donations and planned giving go directly to support Mountain Shadows clients! I'm so lucky to be a small part of such a wonderful place! Thank you!!!

rosie Gatto _{on Google}

Oct 23rd, 2023

I am a parent to one of the residents here at Mountain Shadows. My daughter has lived here for five years.
Its unfortunate to see some of the negative reviews and disheartening because many parents of residents remain involved to reinvest their time to help this organization run. In fact, it was the family members of disabled loved ones that decided to turn mountain Shadows into what it is today.
Family members can enter the facility at any time they wish. Other than during Covid, there are no closed doors to families.
I zoom with my daughter every couple days and I am on the campus every few weeks. I have never once seen an incident of concern.
The amount of care it takes for these residents often times is a thankless job and yet somehow this organization finds a way to provide the best care possible.