P.F. Chang's

I gave it at 3 because the food is good. My bank called me and told me I had a $80 charge a PF Chang's and I have never eaten in that restaurant before. I'll order it to be delivered, I just have never gotten around to eating in the restaurant. I do not know how that person got my information. When I call p.f. Chang's the manager told me that they do not check IDs with the credit cards or debit cards. So I told the manager that they really need to start checking IDs with the cards. I don't understand why they don't do that. Thank goodness my bank notified me and took the charges off. The inconvenience was it necessary. All they had to do was check for ID.
May 19th, 2022

May 10th, 2022

They told us 20-30 min for our to go order. It's been an hour. They are under staffed. Nobody wants to hire enough people to provide service anymore. Tables aren't bussed. Not returning here.
May 5th, 2022

Terrible staff, especially hostess. No attempt for customer service. Never going back.
Apr 25th, 2022

Nope. Sat there for more than 9 minutes before we were so much acknowledged. At that time I asked sever for wifi bc slow downloading the menu, so almost 10 minutes has past & we haven't even so much as looked at the menu. Rather than answering me, he walks over grabs menus & says sarcastically, "all u had to do was ask" Well I did, I did not, however, ask for the attitude. After another 5 minutes we were about to walk out as a young girl approached & asked if we had been helped. Our entre, drinks & appetizer order were all taken at that time (in that order) & we got everything all at once. Food was ok, never have been a fan but the others wanted to go. I truly feel you have good food in a nice environment & way overcharge for the quality, but combine that with the atrocious service? Yeah, I'm done.
May 2nd, 2022