Flegenheimer International Inc

Absolutely top tier service. They hadn't done my type of job before but were able to help me through the whole process, were responsive and professional. Totally reccomend them for import work.
Apr 2nd, 2023

Flengenheimer International Inc. was recommended to me by an individual that used them to import koi. I was very nervous, and they were excellent in keeping in contact with me through the whole process! This was my first-time importing koi and they were amazing on how quickly they got all my paperwork in order, made the appointments for the vet and USDA check, and answered all my panic questions while I was waiting to clear customs! I had to drive over 6 1/2 hours to get my koi so I was happy that their representative Robert made sure we were all loaded up and good to go. He held my hand through the whole process and was so very helpful that it made this so much more easier! Thank you to the team and I will recommend and use them again on hopefully on my next shipment!
Mar 2nd, 2022

Poor communication with too many staff members made it difficult to keep in dialogue and up-to-date with a recent import using Flegenheimer. Accounting fees, monitoring (isnt a brokers job to monitor an import?!), USDA Assist fees, and several other surprise charges were tacked on to my bill without notice. The email explanation I received is because my import required extra work After attempting clarify the extra charges beyond the quote I received, I am still shocked that the employees I was communicating with the week of import never mentioned they were billing me for two appointments that I was arranging. That means I paid them $200 to make two phone calls for services that did not require the broker. This responsibility was taken out of my hands upon simply updating the broker. If you are importing live plants, work with another broker. The Flegenheimer team might be good at another type of commodity, but live plants is not their strong point.
Dec 18th, 2020

(Translated by Google) To happen that it was my first international transaction I did not know anything about this process, they guided me very well and everything turned out excellent. I recommend them 100% customer service, thanks. Att.e } iron welding international inc (Original) A pasar que fue mi primera transaction internacional Yo no sabia nada de este proceso me guiaron super bien y todo salio exelente los recomiendo 100% servicio al clinte gracias Att.e } iron welding international inc
Aug 9th, 2020

Mar 21st, 2020