The Pancake House

My boyfriend and I chose to give this place a try since it was the cheapest in the area. Yes even cheaper than IHOP and Denny's. It would be about the same in quality. But I was wrong. I give props to the service. They were very nice, friendly, and attentive. Actually some of the best costumer sevice I've had in a while. Looking at the menu not only would you think you're at the Omelet Factory not the Pancake House. But you would understand the poor quality of food. There's way to much and no congruity. I decided to get the MonteCristo sandwich. It came with eggs. My boyfriend had the French toast. My scrambled eggs were cold. The sandwich was not a montecristo. What I had was a few pieces of lunch meat ham, a peice of melted Swiss chesse, in between 2 slimy soggy slices of french toast. I'm 43 and I've never sent back food. I grew up and lived most my life lower income, even homeless for a couple years. Because of that I get anxiety at the thought of food waste. However I couldn't eat it at all. They kindly allowed me to order something different. I ordered a biscuit and sausage gravy plate. The food was hot this time. The 2 items that were good - biscuits were a 5 stars (probably the best I've had) and the sausage. But everything was else bland. Gravy had no sausage tasted like cream. the potatoes were under cooked and No onions or peppers in them. My conclusion is if they cut the menu and focus on fewer things with similar ingredients they could make better food.
Apr 6th, 2024

Very bad experience, we witnessed an old waitress being super rude and unprofessional with one of the hostess. Ruined our meal and day. I called the manager when we got home because the hostess is a vulnerable person hopefully something was done
Apr 2nd, 2024

Mar 28th, 2024

My grandson (8 yrs old) wants to give The Pancake House 5 stars! They have yummy, hot fluffy fries and delicious ice cream. They brought he and his little sister coloring pages and Lots of crayons. He also thought our waitress was funny and very pretty! (Rene)
Mar 27th, 2024

Mar 16th, 2024