Los Angeles School of Gymnastics

My daughter has taken classes at LA school of gymnastics for 3 years now and still loves every minute of it! The coaches are all so incredible and knowledgeable about the sport, which makes a huge difference. They know how to prevent injuries, which is especially a big worry that me and my husband had. We have been to other gyms in the area and the coaches there just didn't seem to care/know how to carefully teach this sport! I super highly recommend LA School of gymnastics. My daughter is learning new skills in a safe, friendly environment (especially now that the lessons are in home) and she is really improving. Most importantly, she is loving the sport because they make it so fun!
Sep 30th, 2021

Please beware of this business. This business has been nothing but deceiving and lacks honesty and transparency. We signed our child up for their pre- school class. She attended a session and we received communication on 2/10/2021 that it was time to register for the next session which was 2/22/2021 until 4/18/2021. We paid for this session on 2/13/2021. At no time were we told that the business was closing in order to open two new locations in the future. This should have been communicated because this would have allowed us to decline signing up for the current session. On 2/23/2021 we receive another text message stating the facility was temporarily closing to open two new locations. I attempted to call no response, live chat also offline. The next day 2/24/2021 I called and spoke to the owner who assured me that it was only for 2 weeks and that the last class was on 2/27/2021. My spouse was also told this on 2/27/2021. I noticed that we still hadn't gotten any updated communication on class and it looks like everything moved to a new online website. I attempted to call the Business number multiple times. Even during business hours we received a answering service that someone would call us right back. I had two calls over a week and a half. They went on answered. Even after complaining to the answering service and no one actually called back still no one called back. So myself drove to class as promised to find an empty building locked. All of their websites and business notifications through Google and yelp states that they're open. It appears that a business who cares about their customers would update business information to reflect their closure. Who will give my money back?I sent them notice for refund but nobody answered me.
Sep 30th, 2021

They don't answer the phone, texts, or emails (for 6 months!!!!)! Their voice mailbox is full. Their level placement evaluation calendar is a joke - it doesn't work!!! With this customer service I wonder HOW they even get to have any good reviews?
Sep 9th, 2021

Can either Marci or Latonya please process my refund! Been waiting over a year, or either let my daughter take a class!!!!!
Sep 8th, 2021

I was really excited to join. I took my daughter to get an evaluation so she could be assigned and placed on the right level. When we went inside the gym, I was told to sit on the bench. Meanwhile one of the coaches stood in front of me and stared at me in a very confrontational way, as if saying, what are you doing here? So she got her binder and she threw it next to my right side and then she stood there a while and she got her pen and she threw it on my other side. She looked angry. She almost hit me with The binder as well as with the pen. It was as if she, with her attitude, was telling me that she wanted me out of there. And she was rough and very rude how she threw the book/binder next to me it almost hit me on the face. I was very disappointed because I had the money to start The classes and to enroll my daughter. The only thing I can say, is that, this is LA, and there are tons of other gymnastics schools out there which I can take my money to and they can give me and as well as my daughter, good services and of course, excellent customer service. This place needs and lacks good customer service.
Jul 18th, 2021