Nest Bedding

My Nest mattress started sinking from my weight (100 lbs) after just a few months, and now I have back and neck pain from this awful quality mattress. Ive been emailing back and forth with customer service for a month now with zero progress. Each week they ask for additional photos or tell me there is something wrong with the new photos I provided. They are doing *everything* in their power to make it an insanely difficult and frustrating process so that I will eventually give up and throw out this horrible quality mattress. Please read all the detailed unhappy reviews on Reddit and other sites, describing the difficult return process.
Apr 1st, 2022

Sales person Brandon Amazing,!!!!..... showroom beautiful, Great products for precious rest and rejuvenation
Dec 29th, 2021

We purchased 8 new mattresses for our house. Ina helped us several months ago and I made an appointment to follow up with her today. She was so helpful and made sure to honor an old discount even when we did not ask for it. Great service. Cant wait to get the mattresses!
Oct 19th, 2021

Great Customer Service. Answered all my questions quickly and set me up with a great deal. Can't wait to try out the bed.
Oct 11th, 2021

I have purchased a total of 5 beds from Kelly at the Costa Mesa Branch and my nephew has also purchased from this location. Kelly has consistently provided the absolute best service hands down. These beds are an investment in your health so I am willing to pay for that, and you should also. All of the beds are 100% quality made and absolutely excellent for comfort. Also, i love the fact that i order a bed and it shows up in an average sized box and then turns into a monster of a bed. Pure wizardry, or is that science?
Jul 18th, 2021