Sephora
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Chamber Rating

Verified Member
4.1 - (93 reviews)
56
19
2
1
15
Read Our 93 Reviews

Chamber Rating

Verified Member
4.1 - (93 reviews)
56
19
2
1
15
  • Trish Marie

    The ladies at this store were so incredibly helpful, kind and patient with my mum and I. All the staff were constantly asking the customers if there was anything they needed help with. I received very helpful advice on skincare and my mum received very helpful and thorough advice on makeup from multiple staff members. They answered all our questions with a smile on their face.
    Feb 24th, 2024

  • peaceminusone

    recently had a disappointing encounter at Sephora that left me frustrated and dissatisfied. I had a payment issue, almost losing $60, and the employee and manager's response was far from ideal. Not only did it take an excessive 30 minutes to resolve, but there was also a lack of apology for the inconvenience caused. The service I received fell short of expectations, and the overall experience was disheartening. I expected a more efficient and customer-friendly resolution. Unfortunately, this experience has left me with the decision not to return to Sephora in the future.
    Jan 4th, 2024

  • Allyssa Gutierrez


    Dec 27th, 2023

  • Ronald Nguyen


    Nov 2nd, 2023

  • Hadi Cooks

    Cashier was giving me a cold shoulder. I thought she was having a bad day than I noticed she was nice to white people I am brown skinned. I saw another review with similar complaint. Sephora do something about this we are not coming to be discriminated. Why is this still happening if someone else had already complained about this in the past? Very disappointed
    Oct 31st, 2023

Read Our 93 Reviews

About
Sephora

Sephora is located at 3333 Bear St, Ste 213 in Costa Mesa, California 92626. Sephora can be contacted via phone at (714) 435-1001 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Sephora?

A The phone number for Sephora is: (714) 435-1001.


Q Where is Sephora located?

A Sephora is located at 3333 Bear St, Ste 213, Costa Mesa, CA 92626


Q What is the internet address for Sephora?

A The website (URL) for Sephora is: http://www.sephora.com


Q How big is Sephora?

A Sephora employs approximately 20+ people.


Q How is Sephora rated?

A Sephora has a 4.1 Star Rating from 93 reviewers.

Ratings and Reviews
Sephora

Overall Rating

Overall Rating
( 93 Reviews )
56
19
2
1
15
Write a Review

Trish Marie on Google

image The ladies at this store were so incredibly helpful, kind and patient with my mum and I. All the staff were constantly asking the customers if there was anything they needed help with. I received very helpful advice on skincare and my mum received very helpful and thorough advice on makeup from multiple staff members. They answered all our questions with a smile on their face.

Business Response on Google Feb 24th, 2024
Hi Trish, we're so happy to hear our Beauty Advisors were helpful, kind and patient and thank you for sharing this with us. We look forward to seeing you again.

peaceminusone on Google

image recently had a disappointing encounter at Sephora that left me frustrated and dissatisfied. I had a payment issue, almost losing $60, and the employee and manager's response was far from ideal. Not only did it take an excessive 30 minutes to resolve, but there was also a lack of apology for the inconvenience caused.
The service I received fell short of expectations, and the overall experience was disheartening. I expected a more efficient and customer-friendly resolution. Unfortunately, this experience has left me with the decision not to return to Sephora in the future.

Business Response on Google Jan 4th, 2024
Hi there, we're sorry to hear about your store experience and appreciate you bringing it to our attention. Please send us an email at [email protected] with the date and location of your store visit so we can forward your feedback to the appropriate contact within the Sephora stores organization. Thank you.

Allyssa Gutierrez on Google

image


Ronald Nguyen on Google

image


Hadi Cooks on Google

image Cashier was giving me a cold shoulder. I thought she was having a bad day than I noticed she was nice to white people I am brown skinned. I saw another review with similar complaint. Sephora do something about this we are not coming to be discriminated. Why is this still happening if someone else had already complained about this in the past? Very disappointed

Business Response on Google Oct 24th, 2023
Hi Hadi Cooks, we appreciate you taking the time to reach out to us. We're sorry to hear this and discrimination of any kind will not be tolerated. Please send us an email at [email protected] with more details, like the store location and date of the experience, so we can learn more and properly investigate this.

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Overall Rating

Overall Rating
( 93 Reviews )
56
19
2
1
15

Write a Review

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