BevMo! Corporate Office

Store # 55 Manager Courtney Have a complaint about the Above store and manager . Please have this Manager take some customer service classes and anger management classes. Her work ethic today was very unprofessional. She yelled at me and few other customers. She said I dont need to ask customers what they want . . I asked other person to help me out
Dec 2nd, 2023

Just horrible, hang up on people
Sep 7th, 2023

Terrible Service at the Petaluma Store. Now they are asking to Scan ID even though I have been a member for over 10 years and they have my information with my phone number. Lost my Business today.
Jul 30th, 2023

Horrible. Many orders are cancelled because they don't have the inventory shown on website. It's happened 3 times in a row at Marina del Rey location. Website shows item in-stock. I sumbit the order, pay with CC, 3 minutes later I get email that order is cancelled because they don't have the product in stock, and furthermore they have not had it in the last 90 days according to employees at the store. Why does it continue to show up available for order? No chance you'll ever speak with C/S at corporate, as they don't take calls. Now that I know this, I'll never shop at Bevmo again and we generally (used to) spend $$$ per trip. The company as a whole IMHO sucks.
Jun 26th, 2023

This company needs to stop punishing the innocent, namely the customers and those employees that are mature and responsible. FIRE without hesitation those who do not follow protocol for I.D. and reward those who serve you faithfully. Its absolutely unexceptable to provide my ID for NON ALCOHOLIC OR TOBACCO PRODUCTS!!!! And, if youre employee cant tell that a 64 year old doesnt need to carded, then you have some work cut out in training (not punishing the innocent) those who represent your business. STOP BEING THE PROBLEM BEVMO !!!
May 30th, 2023