Han’s German Auto

I'm so glad I found this shop! Ken is very honest, informative and had my car running in no time with the help of Mike. I will definitely be coming back
Mar 11th, 2022

Feb 3rd, 2022

Mike good guy
Aug 31st, 2021

I can't really offer any kind of review. I read some of the other reviews, and decided to take my truck there to get looked at for a transmission problem. I went about 2 hours before the posted closing time, but everything was closed. It looked like nobody has been there for a while, so i don't know if they are permanently closed, or if they had some kind of family emergency that day, or what. I did not leave a message on the machine, so I didn't find out. I really needed to get my truck looked at, so I took it to Underground Autowerks instead.
Jul 18th, 2021

I'm ready to call the police on this shop to get my money and vehicle back! Here's why: I dropped off my 2003 BMW X5 to get a transfer case replaced on the vehicle per Hans German Auto's recommendation. They asked me to pay in $1,000 of $1,400 upfront in order to purchase the used-parts needed to make the repairs. They said the repairs will take approximately 3 weeks. In late October, not having heard from Hans German Auto, I called and asked about a status of my vehicle. They then informed me that the part that they received originally, was faulty, and they would need to get a new part before they can start the repairs. I called two weeks later in mid-November and received the same answer. Just after Thanksgiving holiday, I called again and was told that my vehicle would be ready in 10 days. When I hadn't received a call after 10 days regarding the status of my vehicle, I called Hans German Auto again and inquired. They said the car would be ready on Thursday. (Dec 9th) I waited until December 9th, once again not receiving a call that my car was ready, and nobody answered their phone. I have since left multiple voicemail messages on their voicemail machine over the last 8 days, but have received no reply. I will call the local police department to get my money and vehicle back. Service: Auto engine diagnostic
Jan 27th, 2022