Temecula Valley Emergency Medical Group

Not at location. And doesnt answer the phone. Bad choice for emergency help
Apr 15th, 2023

Be careful if this services customer service. I am currently involved in a dispute with the VA and their billing. Not what this post is about...but you need the full background. I attempted to afford the correct persons name and number... for the billing dispute...to Tiana. She openly told me she would not take it because "...that would make the third number they have had to call." Ummm..what? She also would not take it the first time I attempted to afford this number to her earlier in the day. I get it. They want their money. And I am trying to help them get their money. But it is coming from the VA. They are just going to have to wait until the VA gets off their butts and approves it. I would ask those who run this business to check your phone tapes. Is this how you ask your CSRs to discuss business with clients? Not taking numbers to help in the process of collecting your monies
Nov 24th, 2017