Rodeway Inn

Daniel Lima _{on Google}

Mar 1st, 2024

Good

Mr33Degrees _{on Google}

Jan 21st, 2024

This is the worst motel on earth, to many negatives to list. AVOID AT ALL COST

Emily Emmy Rios _{on Google}

Dec 27th, 2023

Super bad service!!!!! This hotel is around the corner from my house, I needed a room for my moms emergency visit, I walked in, asked for pricing and then asked if they had rooms in the bottom since my mom is a bit older, and since that moment he refused to give me a room. He said he didnt want to risk my mom being old. I told him my mom is not disabled, its just for convenience, she walks and everything. He said no, he had to se my mom pysically to see if he would rent me a room. Who does that?! After going back and forth I just gave up and left. I just needed it bc its close to my house but I cant believe he denied me a room bc of my moms age. and yelling at me to go somewhere else! OMG all bad!!

Calvin Williams _{on Google}

Dec 17th, 2023

Let's talk about the hotel experience I had. The front desk staff, particularly the woman in charge, was notably unfriendly and seemed quite unhappy dealing with customers. It's perplexing to see someone who interacts with the public but doesn't seem to enjoy it at all, especially when they are the face of the business. Despite being rated 2.5 stars on Priceline, the hotel's service and quality were so poor, it truly deserved a lower rating.
Upon arrival, the receptionist provided a long list of strict rules, making it clear that guests were under close surveillance and that any violation, including having guests in the room, would result in immediate eviction without a refund. During my time in the lobby, I witnessed a couple complaining about the state of their room it was dirty, the bed was unmade, and there was leftover trash. Astonishingly, instead of offering a solution, the woman at the desk accused them of causing the mess, despite their recent arrival.
Their request for a refund was flatly denied. While I understand the complexities of managing refunds in a business, there's an expectation of basic standards of service and cleanliness, which were not met here. Due to Priceline's non-refundable policy, I felt compelled to check in, only to discover that I might have been assigned the same unclean room as the previous guests. I chose to leave immediately.
The hotel's cleanliness was severely lacking, almost to the point where it would only be a marginal step up for someone without shelter. The customer service was deplorable, characterized by rudeness and hostility. The condition of the building and rooms was also unsatisfactory, with a pervasive unpleasant odor.
This was an extremely disappointing experience, and I advise against staying at this hotel. It's not worth the time, money, or stress. I rarely leave negative reviews, but this experience was so notably bad that it warranted a warning to others.
Rooms: Nasty and deplorable.
Noteworthy details: The owners of an establishment often define the customer service culture, and in this case, it's clear that their primary focus is on profit, not on providing quality service, maintaining public health standards, or even enhancing the appearance and brand of their business. Money seems to be their sole concern.