Ideal Plumbing

The only reason I used Ideal Plumbing a few years ago -- twice-- is because my Old Republic warranties required it. Ideal is also the #1 reason I cancelled ALL of those Old Republic contracts! They don't return phone calls. Ideal replaced a water heater in a rental in 2011. It failed to start up a few days ago. They never returned my phone call! Stick with contractors listed on Angie's List -- ones with good reviews. Check out the reviews for this business on YELP. Same phone #, same name, same zip.
Oct 23rd, 2014

My mom called right before Christmas Week and they made her wait 2 weeks to fix it!!!! She had no hot water for the whole holiday and she is 70 years old. They lied to her too. She even had to clean up after them too and charged her more than the warranty coverage which was $1,000 (no chump change for a water heater). They would get negative stars if possible. Don't go there!!! Staff are rude and unprofessional.
Apr 13th, 2014

Verry professional and knowledgeable in there profession
Mar 23rd, 2013

We had another plumber come out for a clog about 2 feet past our kitchen drain. He wanted to break up our slab. Ideal Plumbing came out and the tech (John) was able to snake it quickly, and with out me having to buy a new kitchen. Will not hesitate to contact them again for future needs. Thank you John!
Nov 24th, 2011

Absolute worst experience I have had with any company so far. They were chosen by my home warranty company, which usually has great taste. They came out Feb 4, decided I need a new water heater. Fine. Then two weeks later they STILL had not communicated with me or the warranty company! I call multiple times with no call back. Fast forward 6 weeks, I finally have a date to install the heater, they don't show up! Two days and the supervisor from the warranty company intervenes AGAIN and they say they had no record of the appointment, so can they come next week. That was yesterday. DIDN'T SHOW UP!!!!! AGAIN!!!!!! And no one will answer any of the phone lines, won't return my calls..... absolutely unprofessional. Would not recommend this company to ANYONE FOR ANY REASON EVER. If I could give negative stars I would.
Jun 26th, 2014