World Market

Literally my favorite store ever
Mar 1st, 2024

I was visiting the Burbank area this morning and decided to go into the store. Upon returning home I realized I was double charge for an item. I called the store and spoke with an Associate named Sophia explained to her the situation and she bluntly said, "we can't help you out over the phone." I understand it wasn't her fault or mine, but she had no manners whatsoever or even apologetic about the situation. I asked to speak to her superior and her response to me was, " she's shaking her head no to me." When I asked her again may I please speak to her she then responded, " you can begin speaking she's listening." I was so flabbergasted on how they treat customers over the phone. In all the years I've shopped at multiple world markets I've never been treated so poorly. Finally the manager named Dawn spoke to me I explained to her the situation and she assured me if I take my receipt to a different location they would be able to help me with a refund. I asked her if she needed to notate anything on her system or the transaction note. She just responded with no and hung up. Just with this interaction alone I will never be visiting the Burbank location.
Feb 13th, 2024

Feb 1st, 2024

Great prices
Jan 28th, 2024

If you're looking for a unique shopping experience and a taste of something special, head to World Market. We go in for the pineapple cakes a must try you won't regret it!
Jan 26th, 2024