Dunkin'

When in on Veterans day to get a donut. The nale white guy,I'm assuming was the manager, implied that I was stolen Valor. I guess because I look young I guess I can't be a veteran? This guy needs to learn not to judge a book by its cover. I notice others have had issues with him also. Dunkin needs to retrain him to learn respect or fire him cus I notice others have had an issue with him also.
Jan 23rd, 2023

Jan 3rd, 2023

These people are comically incompetent! I have never been to a Dunkin' where judging by the atrocious quality of food and service, this must be the first day on the job for every single employee there. First of all, they do not know how to make iced coffee, during the first round of chaos, the employee had the audacity to hand me a large cup of sugar and cream with no ice and no discernable coffee taste. When I had them remake it, they finally managed to realize that iced coffee contains ice, and the ratio of coffee to cream/sugar improved slightly, but still no hint of caramel in my caramel iced coffee. The lady making my breakfast sandwich suspiciously took like 5 seconds to make it. My suspicions about the unusually quick sandwich making turned out to be correct when it was ice cold. This prompted a series of exhausting back-and-forth exchanges with these dolts. I had to ask them to remake the sandwich 3 times. First, it was too cold then they forgot some ingredients, and so on and so forth. Worst Dunkin' in Los Angeles County and overpriced too. Disgraceful.
Jan 3rd, 2023

I love Dunkin', but there needs to be another location in Burbank,Toluca Lake, or North Hollywood. The line for the drive through is often going out into the street, they always seem to be understaffed, and the store is tiny. 4 out of the last 5 times I ordered the Dunkin' Midnight brew they were out of it. I only got the Holiday brew twice because they were always out of that too. I couldn't get a gift card because they were "understaffed and didn't have time."
Dec 31st, 2022

Dec 29th, 2022