Cathie Marples & Marples Team

Steve Garner _{on Google}

Mar 28th, 2023

Representing a landlord named William Ortega 2617 Torrey Pines Way Brentwood California. Who is a thief. He has not give my deposit back though he asked me to leave because he was quote selling the house. I complied and have been getting told since March 16th 2023 that he would tell me how much he is giving back

Dillon Hathaway _{on Google}

Dec 24th, 2022

Unless you like court you should probably stay away from these people

Alicia Chavez _{on Google}

Feb 4th, 2023

Absolutely the most unprofessional Realtor and office I have ever dealt with. Cathie and her son Matt mismanaged my property by keeping funds with no valid explanation whats so ever even though my husband and I requested on numerous occasions copies of receipts for work they claimed was performed by them. The over charging for the mediocre craftsmanship is astounding! We tried firing them several times and were met with opposition and supposal contract penalties. We finally had enough and had to hire a representative and just like that the contract was canceled. Cathie and her son Matt are bullies unethical and unprofessional! Dont let them represent you they are modern day crooks! Buyer beware. If you want your money stollen and property mis managed they yes hire them!

Ryan Hiscocks _{on Google}

Oct 18th, 2022

Long story short: Marples tried to keep our entire security deposit saying we didn't give them proper notice which we did, multiple times.
We had to threaten to sue the property owner to get our entire deposit returned. You can find the name of the property owner in your lease. You have to sue the property owner, not the management company, if they are keeping your deposit and they have violated CA Civil Code which they did with us. It is not an expensive process, and the small-claims courts operate under the assumption that the tenant is right. If you have evidence, the courts will listen and take your claim seriously.
Marples sent us a bill (Security Deposit Statement) 5 months after we moved out (in violation of CA Civil Code (CC 1950(g)(1) which requires that landlords submit an itemized explanation of any deductions to the tenant NO LATER THAN 21 CALENDAR days after a tenant who has paid a deposit vacates the premises). Their bill was a made-up justification to keep our deposit and was added on to the "rent" they said we were liable to pay after we moved out, which we weren't.
Their bill charged us for house cleaning, carpet cleaning, and other expenses that are also in violation of CA Civil Code (CC1950) which states It is improper to seek reimbursement from a tenant for the cleaning of carpets after a 4-year tenancy especially when the carpets were damaged upon move-in. This would be considered ordinary wear and tear. (CC 1950.5(e).
In addition, the law requires that the landlord include copies of receipts for the charges that were incurred to repair or clean the unit with the itemized statement, or, if the landlord or their employees performed the work or repairs then the itemized statement must describe the work performed, including the time spent, the hourly rate charged and the hourly rate must be reasonable (C.C. 1950(g)(2)). Nothing was attached to the itemized statement emailed to us.
This process took almost a year before we got our entire security deposit back, directly from the owner, not Marples.