Robotic Hair Restoration Center

In November of 2018 Dr Rome treated me for hair restoration. He explained to me, that he would see full results of my procedure within 10-12 months. Initially I felt as my results were very promising. After the hair grafts fell out I felt less confident in my results. Dr Rome assured me that it was completely expected for the hair grafts to fall out me but stated that he was confident that the new hair would be healthy & full in a proceeding months. To my disappointment, that was not the case. After over 2 years I have yet to see any benefits to the procedure that Dr Rome performed on me. I couldn’t be more disappointed in my results & I couldn’t be more upset spending $8,000.00 on the procedure.
Oct 4th, 2020

I have been and it is not as it represents itself on line . Luxury is a goal to be achieved but it poses for now, the women who run the desk couldn’t be more efficient and polite ...however I was one if two clients that day . I don’t usually write reviews, right?. We seem to be compelled to only note the negative and that’s not what this is but my experience was far from warm and cuddly - First off I was never offered any whiskey or shown to a private lounge. I did have to wait to be seen which was confusing because I was the only customer paying customer and I did pay for a haircut for product I have a consultation with the barber heavily and the only thing that was offered to me were little Shortys of draft beer. I’m a whiskey man that was the major selling point to me and the fact that I had to find out how much it would cost for my procedure. The ad is misleading because during the consultation I was told that is one price and one price only for the robotic hair treatment plan procedure I just divided up in the zones it doesn’t matter if you get one or all four zones the price is quoted to me at 11 five. I was the only customer I was willing to have more procedures time is valuable to me if you have a consultation wasted my time and being in a peripheral ancillary say market place in cosmeceutical‘s, the staff the doctor made no effort perhaps to do a special for me offer me something make me feel special in anyway. Period. So that was duly noted I felt like I was a walking $and although lucky enough don’t need the discount nothing was offered. I have short hair and I paid $65 for a haircut chipped Tip accordingly and even booked future appointments. Special note you will get charged if you fail to cancel your appointment or don’t show up. All in all I really want to like this place but besides the receptionist I was not made to feel safe special and I’m wondering if it’s because how I don’t know I’m not going through sexual reassignment. I thought because they were working on clients who are going to reassign that if I wasn’t going through the assignment why I get some really great work done well I’m still on the fence haven’t made a decision yet I’d like to take my partner into so that’s a big ticket for them they’ve made no offers This review was quickly quickly written and any errors in punctuation or spelling are due to the proofreader this is not a bad review it’s a neutral review hope it helps
Aug 18th, 2019

Dr Rome was simply fantastic, he was great to work with and very knowledgeable on everything. Really a pleasure to work with and I would reccomend to anyone who wants a doctor that's a true expert!!
May 16th, 2016

Wow what an amazing place, not only was the atmosphere of the office nothing like a usual doctor office It felt more like more chill and layback place. The way I felt around not only from the secretary but the doctor too was very relaxed and calm. There is free beverages that is top notch. You dont find this beautiful environment in a Beverly hills office. The way the doctor operates here is he tries to lower the cost of the treatment as much as possible by giving the lowest price treatment avaible. He tries to also keep it personal in the sense that he wants you to know he really cares, hes not trying to just charge people he wants to help .So if lets says for me I just have thinning hair I don't have actual bold spots with no hair. So he offered this pill that is only 30$ a month and that it stops the hair from thinning and naturally the hair will grow back to normal. You know many people told me it would be expensive to do a treatment for hair loss but I came here and all I needed is was the pill the doc offered. For people who just have thinning or both bolding and thinning this is place. Thank you and thanks Barber Surgeons Guild:)
Jun 28th, 2019

I was thinking about having hair transplantation surgery for the last year and decided on Dr. Justin Rome at Robotic Hair Restoration Center in Beverly Hills. I took a lot of time deciding on a doctor. I visited 4 hair centers on the Westside. Two Neograft providers, one conventional type of MD that does FUE and FUT in his small private practice office and Dr. Rome with Robotic Hair Restoration Center. My first appointment was with the conventional doctor who does FUE and FUT. He pretty much pushed me to the FUT Surgery. He explained that the FUE would take a lot more time and be close to the 18K mark when all is said and done. He stated that the FUT was highly refined these days, showed me a lot of pictures of before and after which looked good, and the price was closer to 12K. I felt I could have negotiated a better deal if I was ready to pull the trigger. I was totally satisfied that he had a lot of experience and he has a great reputation. I was close to pulling the trigger, but I decided to think on it. A few friends pushed me to look into the new “Computerized – Robo” method because that was the latest technology, so I did some more investigation. The two Neograft Robo providers were a completely different experience. They are “Spa” type of places and not specializing in Hair only, but this is an add on for them. They both were almost the same pitch. They each didn’t have a thick portfolio of actual customers who had the surgery at their physical location. They had a lot of pictures, like stock photos and had a small collection of their own. I did see a real doctor at the end who said he supervises, etc., but they have a team that comes in from Neograft. I felt both places were “saleman-ish” for lack of a real word. They were really willing to make a deal because this is new for them and they wanted to hopefully get referrals, etc. I didn’t get a good vibe from either of them. They also kept talking about how many units they would get me, price per unit, and a lot of salesman talk from a lackey and not a doctor. I believe I could have gotten the procedure for well under 10K (maybe even 7-8) from either of these places, which was going to be a great deal for sure, but I am not “price sensitive” when it comes to an elective procedure. I have seen too many episodes of Botched to want a deal. After these visits, I thought I would do one last Google search and found info on the Artas procedure and Dr. Rome’s office was recommended by Artas’ site. I had my meeting with Dr. Rome and I was blown away. He is totally not a salesman and in fact, I believe he would tell you straight out if the surgery isn’t for you. Dr. Rome charges you a set price and says he will get as much planted as practically possible. He is very straightforward and explained that he doesn’t want to make the procedure about $ per graft (it is subjective based on how they are counted) or making comparisons to how others price. He is a straight shooter. All follow up visits are free. He has his iPad, shows you real pictures, goes over everything in detail and he gave me a high level of confidence that it was not all about making the sale. No pressure, whenever you are ready attitude, any questions don’t hesitate to contact me directly. That’s how I do business. I hate BS’ers. The procedure went well and as the doctor advised. The staff was professional and competent. No surprises. Dr. Rome even gives you his cell number if any issue arises when you are home. It is now 4 ½ months since the surgery and the hairs are starting to come in. It is understood that the hairs will keep coming in over a period up to 18 months, but good visual results will begin by 6 months. I have had two follow up visits to his office. The practice has just moved to a brand-new office in West Hollywood. I highly recommend Dr. Rome based on my experience having his office perform the surgery, as well as visiting several hair restoration clinics when trying to decide.
Feb 15th, 2017