One Medical

Wonderful first time experience! Tina Pham, PA, was incredible. Super attentive, patient, and supportive! We encountered a speed bump during the basic procedure and she was communicative about possible outcomes and next steps. When everything worked out, I appreciated her transparency after about being nervous it wasnt going to work out how we had hoped. It added a very human touch to our interaction! Definitely not stuffy and clinical vibe. Front of house staff was also super welcoming! Totally felt like a valued new member of the one medical community.
Mar 22nd, 2023

We came to One Medical because we heard great things about the "cobra" nuggets. I know they were actually chicken but since they're cobra-shaped, you can almost taste the venom! We were celebrating the anniversary of my brother-in-law's cousin's tattoo removal and we had the best time. Our server, Michelle, was wonderful. I called her Michelle Wonderful! My only complaint is that our mashed potatoes caught fire as I was eating them. Plus, they didn't have enough garlic. All in all, great experience. Just get less flammable potatoes!
Oct 21st, 2022

I've been a member of OneMedical since 2013 and only at the BH location my husband and I had a terrible experience. My husband had severe back pain and we went see doctor Casey Nagel because our primary physician in Century City wasn't available. Because of language barriers (my husband isn't fluent in English), The doctor allowed me to join the patient in the room to interpret and I explained to Doctor Nagel the nature of the pain, that my husband is a former pro athlete who takes care of his body and stretches everyday and only had such severe pain once before and the only medicine that helped was some types of shots. Doctor Nagel literally recommended over the counter medicine and that my husband "stretched". I proceeded to say again that "with all due respect", the patient *already* was taking over the counter medicine and stretched EVERY DAY. His reaction to my comments was a look of "how dare you" and said "well you should go to an emergency room then". We unfortunately had to go to one (after 24 more hrs of pain) because the visit to OneMedical Beverly Hills was a total waste of our time and of course, had to pay over 1200K even with insurance when the OneMedical visit could've easily solved the problem. The ER docs were kind, caring, understood the problem RIGHT AWAY, gave the patient the attention and shots he needed and prescribed some prescription-only patches (Salompas) that were life savers. Moral of the story, this experience COMPLETELY turned me off for OneMedical and after 9 years as a member I do not think I'll be renewing our membership nor recommend it.
May 29th, 2022

Very patient staff! I'm traveling and having some skin issues that need attention, but I had a bit of a problem with my insurance, because I'm out of state. They were patient enough to help me through this. The care was good and fast! Highly recommended!
May 12th, 2022

COVID-19 testing voice very fast. Results for the rapid PCR test via provided this in less than an hour. The receptionist was helpful. The waiting area is very nicely designed. Parking is free after validation. It was not busy at all on this yesterday afternoon March 2021.
Dec 8th, 2020