Refugio's Diesel Road Service

I had just a minor problem with a mud flap, but they took me right away and didn’t even charged like others! Thank you!
Sep 7th, 2021

Got in and out quickly. Great group of guys, mechanics like this are very rare.
Apr 18th, 2020

(Translated by Google) I had a very bad experience on October 30, 2019, I do not recommend them because 15 years ago if Don refuge worked there ,,, but the people who are there today are not professionals ,,, I arrived with a problem I came with two , They ruined my air conditioner and they were not responsible, they tried to hide the problem ,,, maybe to change tires they can occupy them 😥😥😥😥 (Original) Muy mala experiencia tuve el día 30 de Octubre 2019,, No los recomiendo pase porqué hace 15 años si Don refugio trabajaba alli,,, pero las personas que están alli hoy dia no son profesionales,,,llegué con un problema me vine con dos,me Arruinaron mi aire acondicionado y No se hicieron responsables, trataron de ocultar el problema,,,talvez para cambiar llantas los pueden ocupar 😥😥😥😥
Jul 13th, 2020

The transmission on my KW gave out on the grapevine. June 19th 2019. One of their repair trucks stopped to see if they could help. The driver gave me his card. I called around for a tow and other shops but Refugios was close and just under $100 an hour. I had tenwest towing rip me off and got it over there. $185 an hour tow job? 3.5 hours. To go 35 miles Crazy. The guy was cool but seemed excessive. They fit me in right away, diagnosed the problem, ordered parts, kept me informed. Reasonably Priced. Did the job and got me moving again. About 3 months later noticed the rear gasket had a small leak. Not good. Was able to get back 4 months later since I live on the east coast. November. 13 2019. the transmission is under warranty for a year but I didn’t get it back soon enough for 3 month labor warranty. They got me in right away again, got the part and had me rolling in a few hours. Cost me $100 in labor cause the job was done just over 4 months. Seemed reasonable enough. Great guys seem to know their stuff. I’ll be back Good luck to you guys. I’ll let y’all know if there’s another leak. -WGP
Mar 13th, 2020

WISH I COULD GIVE ZERO STARS. WHERE DO I START. TRUCK BLEW A FUEL PUMP NEAR BAKERSFIELD. THEY SAID THEY HAD TO TOW IT TO THEIR SHOP. CALLED AND SAID THE PUMP BLOW PARTS INTO THE MOTOR. NEEDS BEARINGS AND OTHER PARTS. $18,000.00 PLUS DOLLARS. 8 DAYS LATER THE ENGINE BLEW UP 100%. WITH THEIR ONE YEAR WARRANTY THEY SAID THEY WOULD TAKE CARE OF IT. BUT IT NEEDED A NEW PISTONS & LINERS & THE HEAD REBUILT. ANOTHER $9,000.00. I OVERLOOKED THAT AND GAVE THEM ANOTHER TRY WITH A TRUCK THAT BROKE THE DRIVESHAFT. TOLD US THE DRIVE SHAFT WAS TOTALLY GONE AND WE NEED A NEW ONE, OR THEY COULD GO TO A TRUCK WRECKING FACILITY AND GET ONE. AFTER A WHILE I TOLD THEM TO PUT THE NEW ONE ON. $2400.00... GUESS WHAT, WHEN THE TRUCK CAME BACK TO THE YARD IT HAS A USED DRIVESHAFT. BUT THEY WERE ABLE TO CHARGE US FOR THE NEW ONE. NOW THEY ARE SAYING THEY WILL NOT GIVE US MONEY BACK. THEN THEY SAY THEY WILL, THEN THEY WILL NOT. I WOULD HAVE BEEN BETTER OFF TAKING MY TRUCK TO FREIGHTLINER, PETERBUILT, KW. AND PAID FULL PRICE. NOW I'M HOPING THE GAVE ME OEM PARTS ON THE MOTOR LIKE THEY SAID THEY DID?? SCARY PLACE UPDATE 12/1/18 HAD ANOTHER BREAK DOWN IN FRONT OF THEIR SHOP OF THE I-99 AND HAD A DIFFERENT MECHANIC GO LOOK AT THE TRUCK. AFTER 4 HOURS HE SAID IT WAS A WATER HOSE GOING TO THE DEF FUEL TANK AND HE COULD NOT FIX IT ON THE ROAD AND IT NEEDED A TOW. SO WE TOWED IT TO REFUGIO'S. 15 MINUTES LATER THEY TOLD US IT WAS NOT A HOSE, BUT A LOOSE FITTING AND HAD THE TRUCK READY WITHIN AN HOUR. "I GUESS YOU NEVER KNOW" AFTER A BAD EXPERIENCE THEY COME BACK AND LOOK LIKE HERO'S 6 MONTHS LATER. THIS PAST EXPERIENCE WAS A 5 STAR. SO ILL AVERAGE THEM AT 3. LETS HOPE THE NEXT ON IS A 5 SO THEIR RATING WILL GO UP
Jun 3rd, 2019