17th Street Dental Care

I've been taking my family of 7 to this place for almost 5 years. It has been great for our family until recently. They had even let me take 3 kids at a time because we live an hour away. We'll over the past year the front desk has been a mess. Either they can't find my Apts in their system, they lost power, they are closed the day of my appointment and forgot to call, or most recently today I called to confirm my 4 appointments for Wednesday and they said they can't find my appointments in their computer because our appointments didn't transfer when they switched over and then she hung up on me!!! I made these appointments August. That was 5 months ago. I'm extremely upset with the front desk service and am looking for a new dentist now.
Nov 25th, 2021

Worst customer service and dental office. Don’t even waste your time here!
Nov 12th, 2021

After years of putting it off I went to get crowns. My insurance mis represented and now the dentist office will not complete my crowns after three weeks of having a deteriorating temporary crowns. So the office manager has proported that my permanent crowns have not arrived after she stated it would take two weeks.
Oct 22nd, 2020

I was very happy with my experience at 17th Street Dental. From reception to the hygienists to the dentist, everyone was very warm and welcoming! They were all very good about explaining procedures and costs, as well. I'm looking forward to my next visit! Edit (one year later): After going a few times I decided to adjust my review. I still think the staff is very attentive and warm. It feels like they all really like working there, however, I started to feel like every thing was an upsell. They were constantly trying to get me and my husband to add in additional services like teeth whitening. It started to feel too much like the teeth cleaning didn't matter, just the additional services. Ultimately, I ended up switching dentists.
May 24th, 2020

Jan 9th, 2020