Brookdale Bakersfield

Sep 15th, 2021

I would like to express how terrible this place is . Coming from an ex employee who worked there for a couple of years. (DO NOT consider this place for your loved ones) . They for one do not care about your loved ones; all they care about is the money. It’s sad, residents will stay on call lights for hours and no one does anything . Mistreatment goes on everyday and then they tell you not to discuss how short staff they are always outside of work because it’s wrong ? When In reality it’s wrong for staff to be overworked and residents to be left on call lights for a long period of time. Also some of the rooms smell so bad and nothing is done about it, It’s so disgusting . Secondly they have a manager that shouldn’t be a manager she is the worst nightmare you can ever come across ( CHARLETTE STEPHENSON). Always rude never smiles anyone can tell you that. SHE is VERY rude to the residents, family members of residents, and to all of her staff. Everyone who works for her is literally afraid of her. She claims to be thankful for all you do but IS not and never helps her staff out no matter how short they are. INSTEAD she sits herself in her office and acts likes she’s busy to avoid having to help her staff out it’s so sad, NO matter how many times she is reported nothing is ever done because she’s (HR PET). This place treats staff and residents as if they are in school and is constantly threatening. Please do not consider this place for your family members/loved ones it’s AWFUL. There’s many more beautiful facilities.
Aug 22nd, 2021

Constantly messing with patients at night when it says in there chart do not disturb at all during the night
Aug 17th, 2021

My mother, now in her 90's, has been a resident at Magnolia for a few years now. The level of care she receives is first class. We kids always wish we were available to do for her the things the Magnolia staff do but alas, they are professionals and can do things so much better. In particular, I commend them for their communication. They are really good at keeping me informed if anything comes up that might cause us even the slightest concern. I also applaud them for the way they handled the Covid nightmare. It was difficult but the results speak for themselves. All the residents came through just fine.
Aug 11th, 2021

Nice, Clean and very relaxing place
Aug 9th, 2021