Sushi Raku Japanese Restaurant

Hours

Wednesday:
11:30 AM - 2:30 PM
Thursday:
11:30 AM - 2:30 PM
Friday:
11:30 AM - 2:30 PM
Saturday:
11:30 AM - 2:30 PM
Sunday:
5:00 PM - 9:00 PM
Monday:
11:30 AM - 2:30 PM
Tuesday:
11:30 AM - 2:30 PM

Chamber Rating

4.4 - (184 reviews)
125
30
11
5
13
Read Our 184 Reviews

Chamber Rating

4.4 - (184 reviews)
125
30
11
5
13
  • Francisco Poot

    Two weeks ago we went here and we ordered sushi combination and volcano roll we liked it so much.
    Mar 9th, 2024

  • prudhviraj mandapelli

    I went with my family and I ordered beef teriyaki and truffle Halibut chefs special and we loved it so much . This is my one of the best restaurant
    Feb 18th, 2024

  • Daniel S

    Friendly service and great taste.
    Feb 1st, 2024

  • Tal Bahir

    Fantastic place, heaven good! A must be there sushi!
    Jan 13th, 2024

  • Julie Stuart

    Sushi Raku has been my go-tosushi restaurant for the last 16 years. Ive seen the ownership change hands a few times, but the food and service never suffered. I have been a loyal, regular customer, who has truly enjoyed hundreds of meals here, recommending this restaurant to many friends and neighbors over the years. I would say that in the last year or two the food and service had become even better. We were probably eating there or getting takeout once a week. My partner and l loved to sit at the sushi bar, we would engage with the chefs for their recommendations and really make an event out of our meals. We regularly spent $$$$ and always left feeling beyond satisfied. So good, I would spend the next few days obsessing about my meal, and could not wait to go back. Sadly something has changed there. I first noticed this in late August 2023. Our takeout orders were increasingly incorrect, and did not taste as though they were prepared with care. The rice taste strange, and the rolls we loved to order were not being prepared the same, or as described on the menu. The Spider Man roll, for instance, one of the pricier rolls on the menu, but so worth it, was once a favorite with its delicious tempura soft shell crab on the inside, and a few delectable morsels to garnish the plate. It seems they forgot how to make this roll as the last few times it came with an inedible California roll center, not in the description on the menu. Side note; The California roll preparation needs a complete overhaul, which is serious since this has become the staple ingredient at the center of almost every specialty roll in the menu, and it is not good at all. The last time we went Sushi Raku,, we specified to our very loud waitress, that we wanted it prepared with tempura soft shell crab like in the menu, not California roll filling. She seemed confused so we clarified with her more than once. Unfortunately the roll arrived with an odd tasting cornmeal-like texture of a warm breading around what may have been crab. What is the real deal breaker here is the rice! What is going on with the rice? It looks to be brown rice, it is heavily seasoned at that. Prior to the final Spider Man Roll incident We ordered takeout. The order was upwards of $200, and it was inedible! The rice looked brown, and tasted heavily seasoned. The entire meal was disgusting! We peeled the fish off the sushi, while saying we should have just ordered sashimi. Such a waste! I regret not calling the restaurant at that time, but it was late, we were exhausted, and honestly we didnt know where to begin, as this issue had become a pattern. The final time we went there, the night with the loud waitress, we could overhear other tables ask the waitress the same question about the rice. Is this brown rice? She assured them it was not, and explained that it was seasoned with rice vinegar. When our order arrived, we experienced the same. The quality of the fish has gone way down, tasting like chemicals, and with a rubbery texture. Also, the wasabi they are using is odd tasting , almost as if prepackaged like at the grocery store, or not real, and sadly tainted every piece we put in our mouths until we realized it wasnt just the fish or the rice, it was also the wasabi that was creating a harsh tasting cluster that no ginger could cleanse. No more Heaven in Mouth at Sushi Raku. This is heartbreaking and such a loss! As for my family, this is the end of an error. My daughter ate her first rice at Sushi Raku as a baby, and this became our number one favorite family restaurant. Weve spent a lot of money there over the years, but we just have not been able to gear ourselves to go back for one more try. It has been about four months for us. We are now trying the many other local sushi restaurants in the area. None compare to Sushi Raku when this place was in its prime. Such a shame and a tremendous loss to the area.
    Jan 16th, 2024

Read Our 184 Reviews

About
Sushi Raku Japanese Restaurant

Sushi Raku Japanese Restaurant is located at 5190 Kanan Rd in Agoura Hills, California 91301. Sushi Raku Japanese Restaurant can be contacted via phone at 818-707-2765 for pricing, hours and directions.

Contact Info

  •   818-707-2765

Questions & Answers

Q What is the phone number for Sushi Raku Japanese Restaurant?

A The phone number for Sushi Raku Japanese Restaurant is: 818-707-2765.


Q Where is Sushi Raku Japanese Restaurant located?

A Sushi Raku Japanese Restaurant is located at 5190 Kanan Rd, Agoura Hills, CA 91301


Q What is the internet address for Sushi Raku Japanese Restaurant?

A The website (URL) for Sushi Raku Japanese Restaurant is: http://www.sushi-raku.com/


Q How big is Sushi Raku Japanese Restaurant?

A Sushi Raku Japanese Restaurant employs approximately 6-10 people.


Q Is there a key contact at Sushi Raku Japanese Restaurant?

A You can contact Kyu Man at 818-707-2765.


Q What days are Sushi Raku Japanese Restaurant open?

A Sushi Raku Japanese Restaurant is open:
Wednesday: 11:30 AM - 2:30 PM
Thursday: 11:30 AM - 2:30 PM
Friday: 11:30 AM - 2:30 PM
Saturday: 11:30 AM - 2:30 PM
Sunday: 5:00 PM - 9:00 PM
Monday: 11:30 AM - 2:30 PM
Tuesday: 11:30 AM - 2:30 PM


Q How is Sushi Raku Japanese Restaurant rated?

A Sushi Raku Japanese Restaurant has a 4.4 Star Rating from 184 reviewers.

Key Contacts

image
Kyu Man
Owner


Hours

Wednesday:
11:30 AM - 2:30 PM
Thursday:
11:30 AM - 2:30 PM
Friday:
11:30 AM - 2:30 PM
Saturday:
11:30 AM - 2:30 PM
Sunday:
5:00 PM - 9:00 PM
Monday:
11:30 AM - 2:30 PM
Tuesday:
11:30 AM - 2:30 PM

Ratings and Reviews
Sushi Raku Japanese Restaurant

Overall Rating

Overall Rating
( 184 Reviews )
125
30
11
5
13
Write a Review

Francisco Poot on Google

image Two weeks ago we went here and we ordered sushi combination and volcano roll we liked it so much.


prudhviraj mandapelli on Google

image I went with my family and I ordered beef teriyaki and truffle Halibut chefs special and we loved it so much . This is my one of the best restaurant


Daniel S on Google

image Friendly service and great taste.


Tal Bahir on Google

image Fantastic place, heaven good!
A must be there sushi!

Business Response on Google Feb 6th, 2024
Dear Tal Bahir,Thank you for your delightful feedback! We're thrilled to hear that you had a fantastic experience at Sushi Raku. Our team is dedicated to delivering heavenly good sushi, and we appreciate your recommendation. Looking forward to welcoming you back for more delightful moments.Best regards,The Sushi Raku Team

Julie Stuart on Google

image Sushi Raku has been my
go-tosushi restaurant for the last 16 years. Ive seen the ownership change hands a few times, but the food and service never suffered.
I have been a loyal, regular customer, who has truly enjoyed hundreds of meals here, recommending this restaurant to many friends and neighbors over the years.
I would say that in the last year or two the food and service had become even better. We were probably eating there or getting takeout once a week. My partner and l loved to sit at the sushi bar, we would engage with the chefs for their recommendations and really make an event out of our meals. We regularly spent $$$$ and always left feeling beyond satisfied.
So good, I would spend the next few days obsessing about my meal, and could not wait to go back.
Sadly something has changed there. I first noticed this in late August 2023.
Our takeout orders were increasingly incorrect, and did not taste as though they were prepared with care.
The rice taste strange, and the rolls we loved to order were not being prepared the same, or as described on the menu. The Spider Man roll, for instance, one of the pricier rolls on the menu, but so worth it, was once a favorite with its delicious tempura soft shell crab on the inside, and a few delectable morsels to garnish the plate. It seems they forgot how to make this roll as the last few times it came with an inedible California roll center, not in the description on the menu. Side note; The California roll preparation needs a complete overhaul, which is serious since this has become the staple ingredient at the center of almost every specialty roll in the menu, and it is not good at all.
The last time we went Sushi Raku,, we specified to our very loud waitress, that we wanted it prepared with tempura soft shell crab like in the menu, not California roll filling.
She seemed confused so we clarified with her more than once.
Unfortunately the roll arrived with an odd tasting cornmeal-like texture of a warm breading around what may have been crab. What is the real deal breaker here is the rice! What is going on with the rice? It looks to be brown rice, it is heavily seasoned at that. Prior to the final Spider Man Roll incident
We ordered takeout. The order was upwards of $200, and it was inedible! The rice looked brown, and tasted heavily seasoned. The entire meal was disgusting! We peeled the fish off the sushi, while saying we should have just ordered sashimi. Such a waste! I regret not calling the restaurant at that time, but it was late, we were exhausted, and honestly we didnt know where to begin, as this issue had become a pattern.
The final time we went there, the night with the loud waitress, we could overhear other tables ask the waitress the same question about the rice. Is this brown rice? She assured them it was not, and explained that it was seasoned with rice vinegar. When our order arrived, we experienced the same.
The quality of the fish has gone way down, tasting like chemicals, and with a rubbery texture. Also, the wasabi they are using is odd tasting , almost as if prepackaged like at the grocery store, or not real, and sadly tainted every piece we put in our mouths until we realized it wasnt just the fish or the rice, it was also the wasabi that was creating a harsh tasting cluster that no ginger could cleanse.
No more Heaven in Mouth at Sushi Raku.
This is heartbreaking and such a loss! As for my family, this is the end of an error.
My daughter ate her first rice at Sushi Raku as a baby, and this became our number one favorite family restaurant.
Weve spent a lot of money there over the years, but we just have not been able to gear ourselves to go back for one more try. It has been about four months for us.
We are now trying the many other local sushi restaurants in the area. None compare to Sushi Raku when this place was in its prime. Such a shame and a tremendous loss to the area.

Business Response on Google Feb 2nd, 2024
Dear Julie,We're truly sorry to hear about your recent experiences at Sushi Raku. Your feedback is crucial, and we're addressing the issues internally to improve both food quality and service. We understand your disappointment and sincerely invite you to give us another chance. Our team is committed to regaining your trust and providing the exceptional experience you deserve.Warm regards,The Sushi Raku Team

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Overall Rating

Overall Rating
( 184 Reviews )
125
30
11
5
13

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