Natural State Property Management

Tried to rent a property here and couldn't even get through the application process without exposing the disorganization and poor service. We were explicitly asked to not put a deposit down only to find out a couple days prior to the property being available that another family was allowed to place a deposit. Very disappointing, we are not just a number we are a family of 4 you have placed in an unfortunate situation.
Mar 22nd, 2024

Mar 2nd, 2024

This place sucks. They don't fix anything. And now they feel the need to jack rent up $50. Don't rent from these people. Even the actual owner of the property hates them.
Feb 23rd, 2024

Two Words, lazy and unethical. Me and my wife lived at one of their properties for a year and here I'll describe the experience. Throughout our stay at our apartment, the sewer lines busted every month and had feces, urine, and used toiletries leaking all around door and the vehicles out front. All of the neighbors around us and we included called regularly to get this fixed, and after weeks of calling they would come and "fix it" only for it to break open a week later. LAZY. Upon turning in our keys, we called about a month later to see how the refund of our deposit was looking. We were told they we're still working on it, fair enough. We called again two weeks later, and we were met with an attitude saying, "we legally have 60 days to refund you." While we were waiting, we noticed that the apartment was listed on their site, so clearly they're able to do showings of the apartment but are not willing to issue the refund. LAZY. Upon the 60th day of waiting, I called and asked for the refund deposit, and was met with, "our vendors are still making tickets about the issues at the apartment, once we get those we will send this out to you." This was a mistake. I responded with, "the vendors are not liable for the refund, YOU are. I don't care about what the vendor have to say, you said legally we have 60 days, it has been 60 days and rent is due." So after them making us fight for this deposit, which boils down to them again, being lazy, we received 1/3 of our deposit. I asked for an itemized list of what was fixed, and the charges and the charges blew my mind. We were charged for the cleaning and replacing of 4 range bowls, which are the little bowls on the top of a stove. What's so crazy about that is, we replaced those the day we left! They were brand new! They charged us $200 for this, so I again, reached out to them and their incompetent team, and provided proof (pictures and receipts) of us replacing those. They offered a refund of $20!!!! I'm still going back and forth with them to get this figured out, because they said the cleaning charge will stay. Again, this apartment was SPOTLESS, because we wanted our deposit back! They have me and my wife, (5 days post partum) fighting for our money back, because they are to lazy, and stingy to give people what they are owed. LAZY AND UNETHICAL. Its ridiculous, I would never recommend this management to people. Also! Don't forget! If you call their number they provide, no one will answer! They will TEXT you! This is down right lazy!
Feb 8th, 2024

I have paid my rent every month on time for the past year. I have scrubbed my apartment top to bottom at 7 months pregnant. I gave them my 30 days as I was supposed to. And they still took over half of my deposit. They said legally they have 60 days to get back with me and my deposit. Day 60 they finally mailed it out. They took 60 days for 3 itemized charges and still got my deposit back to me 3 days late in the mail. They gave me an itemized bill and are now stating one item actually means two different charges. They charged cleaned and replaced 4 range bowls as one item. So now that I provided pictures and receipts of us actually replacing those before we left, the cleaning is referred to as the entire apartment. I know there was no mess to clean as well because I had two other people in there scrubbing window sills. So two witnesses to back me up. Another big complaint is that there was constantly sewer leaking in the yard. I called so many times to never be answered as well as the neighbors. I know because we were all on talking terms. So here I am, a week postpartum having to go back and forth over something they continue to lie about. super unethical in my opinion. Currently waiting on the pictures of the mess we left just so i can send my pictures back.
Jan 24th, 2024