Great Wall Chinese Restaurant

I highly recommend MR CHANGS ON MCCAIN. THEY ARE AMAZING!! First: Addressing all the bad reviews over the last few months, were during NEW ownership. They act like it was during Tina's time. Its shady to try a peg it all on Tina. She is awesome. Second: Here is a receipt for proof I was at the restaurant, which is a screen shot from my amex card. They informed me they were closed on the day of my complaint. I find it odd they say they were closed on a friday! Not believing that since my Amex statement shows different. (See receipt below) If they I say I was still not in the restaurant, I am more than happy to CALL AMEX AND HAVE THE CHARGE REVERSED. Amex would be more than happy to help me. You complain, they will just call you a liar as they did me below to avoid the issues. Bottom line, my family and I wont be eating here ever again. I will not be making phone calls to the restaurant to rectify any issues. Calling me a liar ended hope of that. On the night I came in, I spoke with a tall, older, grey haired gentleman who said he and his wife owned the place. Facing the counter he stood on the far right side. I had asked about all the new faces and he said Tina sold the restaurant to him and his wife. He mentioned Tina worked on helping them with her recipes. (Clearly that effort failed.) He even mentioned moving closer to the restaurant. He made it a point to tell me several times, Tina was her American name. (Not sure why he made that point. Sounds very odd, but to each his own I guess. Sounds racist to me but...) He mentioned she worked there for about a month to help transition. But according to you I wasn't in the restaurant. Wont have to worry about me or my friends and family being there any more. These regulars are out. That's for sure. Third: Food review The food is very bland and like chewing on card board. The portions are MUCH SMALLER. I do not like everything shoved into one box. Tina kept everything separate. The soup portion is now very tiny. Not even worth ordering. The fried rice had almost zero vegetables in it and was bland as well. I do not believe it was even fried to be honest. We paid for a complete meal yet we were charged AGAIN for the egg roll and did not get the ragoons that normally came with the meal. I guess they need the extra money by double charging. Definitely not the Great Wall restaurant I enjoyed. All good things come to an end as it did here. R.I.P. Great Wall, you will be dearly missed. The Egg Roll Express is now our new Chinese place.
Apr 6th, 2024

Apr 5th, 2024

Went to order delivery.. I was told card only. When did that happen..
Apr 2nd, 2024

Been going here a long time, but never posted a review. Very good selection of your typical Chinese fare. I have noticed the prices here have NOT escalated near as much as other eateries in the area, so you're getting a good deal for your $$$. Quick in and out and friendly service. Portions are WAY too much for me, so I get two meals out of one! Only gave it a 4-star overall as it is GOOD, not GREAT.
Mar 26th, 2024

Service was nice but food was a miss! The fried rice was the best of the bad and it barely had flavor and wasnt hot and fresh, the sweet sour chicken was decent but bland, the beef was overpowered by the sauce and the rolls were cold and hard to eat
Mar 25th, 2024