Dillard's Corporate Office
-
1600 Cantrell Rd
Little Rock, AR 72201 - 501-376-5200
Hours
Chamber Rating
-
alejandra Escalante
Horrible customer services dont care about customer only about making money even the manager were horrible never buying anything from dollars ever again
Mar 31st, 2024 -
David Fleishman
Mar 27th, 2024 -
Jennifer Lewis
POLICY STATS YOU HAVE TO MAKE A RETURN IN 60 DAYS. I PURCHASED A PAIR OF WHITE VIONIC SNEAKERS IN DECEMBER. WHEN I RECEIVED THEM I HAD NOT NOTICED BOTH SHOES WERE FOR THE RIGHT FOOT. ON 03/19 THE WEATHER WAS NICE AND I WANTED TO WEAR MY NEW SNEAKERS ONLY TO DISCOVER THE ERROR. CALLED DILLARDS THEY REFUSED TO GIVE ME A REFUND OR REPLACE THE SHOES. THE SHOWS HAVE NEVER BEEN WORN AND ARE STILL NEW. I EXPLAINED TO CUSTOMER SERVICE I SHOULD NOT BE HELD RESPONSIBLE FOR THE ERROR. I HAVE LEARNED TWO LESSONS TODAY. ALWAYS INSPECT MY MERCHANDISE AND NEVER SHOP AT DILLARDS.
Mar 26th, 2024 -
James Honeycutt
I LOVE Dillards. Their buyers are always on it with some of the greatest picks for the season. The service is usually top notch and their pricing is fair. They have great sales on really high quality stuff.
Mar 18th, 2024 -
Mark Jones
I tried to buy some boots online. I called them and confirmed my order. I then received a notice that the order was canceled. I called the customer service line to inquire. I was told the order was cancelled because I was shipping to an address different from my billing address (I work in another state). The lady who took the call got really upset when I asked, "surely you have customers who have a different shipping address?" She got upset. She then blind transferred me to her corporate number and I told her there was no need to be rude.
Mar 8th, 2024
Contact Info
- 501-376-5200
- (800) 643-8278
Questions & Answers
Q What is the phone number for Dillard's Corporate Office?
A The phone number for Dillard's Corporate Office is: 501-376-5200.
Q Where is Dillard's Corporate Office located?
A Dillard's Corporate Office is located at 1600 Cantrell Rd, Little Rock, AR 72201
Q What is the internet address for Dillard's Corporate Office?
A The website (URL) for Dillard's Corporate Office is: https://www.dillards.com/
Q What days are Dillard's Corporate Office open?
A Dillard's Corporate Office is open:
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Q How is Dillard's Corporate Office rated?
A Dillard's Corporate Office has a 2.5 Star Rating from 212 reviewers.
Hours
Ratings and Reviews
Dillard's Corporate Office
Overall Rating
Overall Rating
( 212 Reviews )alejandra Escalante on Google
Horrible customer services dont care about customer only about making money even the manager were horrible never buying anything from dollars ever again
David Fleishman on Google
Jennifer Lewis on Google
POLICY STATS YOU HAVE TO MAKE A RETURN IN 60 DAYS. I PURCHASED A PAIR OF WHITE VIONIC SNEAKERS IN DECEMBER. WHEN I RECEIVED THEM I HAD NOT NOTICED BOTH SHOES WERE FOR THE RIGHT FOOT. ON 03/19 THE WEATHER WAS NICE AND I WANTED TO WEAR MY NEW SNEAKERS ONLY TO DISCOVER THE ERROR. CALLED DILLARDS THEY REFUSED TO GIVE ME A REFUND OR REPLACE THE SHOES. THE SHOWS HAVE NEVER BEEN WORN AND ARE STILL NEW. I EXPLAINED TO CUSTOMER SERVICE I SHOULD NOT BE HELD RESPONSIBLE FOR THE ERROR. I HAVE LEARNED TWO LESSONS TODAY. ALWAYS INSPECT MY MERCHANDISE AND NEVER SHOP AT DILLARDS.
James Honeycutt on Google
I LOVE Dillards. Their buyers are always on it with some of the greatest picks for the season. The service is usually top notch and their pricing is fair. They have great sales on really high quality stuff.
Mark Jones on Google
I tried to buy some boots online. I called them and confirmed my order. I then received a notice that the order was canceled. I called the customer service line to inquire. I was told the order was cancelled because I was shipping to an address different from my billing address (I work in another state).
The lady who took the call got really upset when I asked, "surely you have customers who have a different shipping address?" She got upset. She then blind transferred me to her corporate number and I told her there was no need to be rude.
Overall Rating
Overall Rating
( 212 Reviews )Write a Review
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