Crain Mazda

Chaz and Australian was wonderful..They helped me out with everything I needed..I highly recommend them..if I could give more than 5 stars I would..Thanks for everything!!!
Jun 13th, 2023

I went over to LR to Crain Mazda to look at vehicles. I was met at the door by Noah Jenkins. Nice young man. He was very helpful and worked with me. I ended up getting a new car. Noah, Wesley and another gentleman ( I didnt get his name) were very courteous and helpful in my purchase. I didnt expect to drive home a new vehicle but they worked with me and made it a pleasant experience. Thank you gentlemen! If I could take back my 5 stars I would. When I bought my vehicle I was told it had Sirius radio installed by both the salesman and the finance person. I went back the next day and talked to the service manager I think. I was told that as soon as Mazda makes the module for my vehicle they would install it for me. I have been in touch with Mazda and guess what the dont make the modules. Ive been ghosted on this matter for months. Fast forward I also took out the dent and ding insurance at the extra cost of $300. Called last week to see how I can get a ding taken care of. Was told the person I spoke with would give Kevin a message. Still no call back. You guys like to ghost people when someone calls. I will never purchase a vehicle from any Crain dealership again.
Jun 12th, 2023

If I could give 0 stars I would. These people are dishonest as they come. They advertised a price on a car and once we started negotiations they went up $2000 on list price. Then tried to charge a Crain fee on top of it. They ran credit before the deal was done also. The most unprofessional dealership Ive ever dealt with. BUYER BEWARE OF THESE CROOKS.
Jun 2nd, 2023

I had a great experience at crain. Laci Tanner was very helpful very polite very informative. Was great trying to help find what I was looking for . Laci made my experience very good .
Jun 1st, 2023

One of the best car buying experiences we have been a part of in Arkansas. The entire sales staff was polite, patient, and very helpful. Australia Banks went above and beyond for us. I couldn't be more pleased. Thank you Austrialia and Crain Mazda Staff!
May 17th, 2023