Pizza Hut

Late and burnt up. Never again , any pizza is better than this place.
Feb 5th, 2024

Order number # 37979197600065 DoorDash # a7219f78 I order a pizza 2/6/24 and when it got here it was cold and the order was wrong it was $26.17 and I gave the driver $40 which is a generous tip. I called back and the manager asked was I in Florida making a joke so I will be contacting bbb and the area manager about this place as well as the dm of the store. I was also told to go get the pizza out the trash. Do not go to or call this store for any service.
Jan 16th, 2024

I am disappointed with the Jacksonville Arkansas location today. Can someone from corporate or the area manager contact me. I had a pizza delivered today to my address, and when I received the pizza, it was cold, stale and old. After my kids grabbed a slice, I realized that the pizza was old and called the Jacksonville location. There were five pieces still left in the box. I called three times and each time the employees hung up the phone. So I called another location, and the manager told me that they would redeliver me a fresh pizza, but I am outside of their area. So I asked them if they could contact the Jacksonville location so that I could speak with the manager. After finally getting ahold to the manager at the Jacksonville location (Jay), we explained to him that the pizza was old. He told us that he wasnt replacing the pizza because he had just made it. He said that he would refund the credit to our account. We told him that we didnt use an account. We signed in as guest and we used cash. Before I could finish speaking he hung up in my face. We found a ride up to the location. We brought the pizza back and asked him for a fresh pizza or a refund. He told us that he wasnt replacing the pizza because a couple pieces were missing. We didnt argue with him. I told my boyfriend to call another location so that we could get a hold of the area manager. After I said that, the Jacksonville manager told me that we would have to place a call outside of his store and proceeded to call the police. The manager had the audacity to tell the dispatcher that we were trespassing. We waited around for the police to finally show and they never did, so Im not sure if he called or not. This is not acceptable behavior from a manager. We are faithful customers who order food from here all the time and never have any issues. He didnt even try to make it right. We didnt cause a scene or be rude about the situation. You can also go check the camera. I will not be ordering from here again. No refund and no pizza. Ultimately, we went to Little Caesars and got a fresh pizza.
Jan 3rd, 2024

Good food. Nice Employees. Easy In and Out. Parking: Parking right at the door.
Dec 28th, 2023

Dec 15th, 2023