FFO Home Corporate Headquarters

Lisa Hartman _{on Google}

Oct 25th, 2020

I bought a couch and loveseat the arm on the couch collapsed..the guy came out the end of December..said the new inserts would be delivered to me..here it is April.. nothing has been done..so much for the warranty

Fredrick Seward _{on Google}

Jul 11th, 2020

If you're disabled you cant get the furniture you ordered online. I applied for credit on line and was approved I ordered the furniture I bought and could not get it

Melba Ferguson _{on Google}

Aug 3rd, 2020

Purchased $2200.00 bedroom suit on 11/29/19 from Store #07. Paid for their third party delivery service to deliver and set up. They arrived after 6pm, after set up I was informed to call the store and tell them there was a problem with drawer pull on a nightstand. That was the least of it! I contacted the store and told them they had also neglected to send my box spring. And was told they would bring it the next afternoon. I told them that didnt work, I have a memory foam matress and wouldnt have purchased if it were not needed. The salesman brought the box spring out and looked at the furniture operation as well. I was told he would return the next day and replace the night stands and dresser. He returned and as he removed the old dresser he scratched my floors which is less than a year old. Not only taking the piece out but, wait for it, as he was bringing the "new" dresser in. It's the showroom model and hi have tried to understand how this sales person thought it was okay to leave a used piece of furniture in my home. It is scratched and in poor condition and I honestly doubt I would have bought it used. Now I want Corporate offices to understand the staff have been helpful and I seriously love the suit we purchased. I just hope this can be resolved in a timely manner.